Blink Health

Workforce Management Real-Time Analyst

Pittsburgh, PA · Full-time

Sponsorship not specifiedDetected 1 day ago

PythonSQLData VisualizationForecastingExcelSupply ChainPharmacy PracticePatient CareLeadershipCommunicationProblem SolvingMentoringAdaptability

About the role

Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Partner closely with Scheduling, Forecasting, and Operations teams to ensure alignment between planned and actual staffing needs.
Document real-time processes, playbooks, and best practices for consistent execution.
Support continuous improvement efforts by identifying trends and recommending process or workflow enhancements.

ability to clearly communicate real-time insights and recommendations to stakeholders.
Ability to multitask, prioritize, and make quick decisions in a fast-paced, high-pressure environment.
The role requires strong problem-solving skills, adaptability, and the ability to make quick, informed decisions that impact both patient experience and operational efficiency.
Excellent written and verbal communication skills
Detail-oriented, proactive, and highly adaptable with a strong sense of ownership.
Location/ Hours
On-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
Full time position (40hrs/week), hourly, Monday- Friday 1 pm - 9 PM EST and Saturday's 9 AM - 5 PM EST
Training is from10 AM -6 PM Monday-Friday (first month)
Benefits:
Health, Dental & Vision - Multiple plan options that begin from day 1
Well-being Support - Employee Assistance Program with counseling, wellness coaching, legal/financial advice, and more

Experience with WFM tools such as Assembled (preferred) or similar platforms.
Strong analytical skills with proficiency in Excel/Google Sheets
experience with SQL, Python, or data visualization tools (e.g., Tableau) is a plus.

Vacation - Accrue up to 80 hours (2 weeks) in year one
Parental Leave - 12 weeks paid (birthing) / 4 weeks paid (non-birthing), including adoption and foster placement
Life & Disability Insurance - Provided at no cost
At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
Execute real-time adjustments such as queue reassignments, break/lunch changes, overtime, or voluntary time off (VTO) to optimize staffing levels.
Maintain real-time tracking reports and dashboards to provide visibility into performance metrics and operational health.
Commuter Benefits - Free onsite parking + pre-tax commuter FSA+ Free shuttle service (Pittsburgh, PA only)
Snack & Drink Stipend - Daily at all pharmacy locations

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
We are seeking a Workforce Management Real-Time Analyst to join our Operational Excellence team.
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

This listing is sourced directly from Blink Health's careers page and normalized into a canonical job model.