Reducto

Reducto

Solutions Engineering Manager

San Francisco Office

Sponsorship not specifiedDetected 35 days ago
PythonKubernetesMachine LearningForecastingLeadershipMentoring

About the role

  • You can go deep with engineers and customers on Python, APIs, infrastructure, and modern cloud/Kubernetes-based deployments-and you know when to roll up your sleeves vs. when to unblock your team.
  • Cross-functional partnership: You've worked tightly with Sales, Product, and Engineering leadership-owning the technical side of the customer journey from first call through expansion, and feeding learnings back into the product roadmap.
  • Operational rigor: You've built or improved the systems that make a technical team run-forecasting, capacity planning, account coverage, POC frameworks, enablement, and metrics that tie SE activity to revenue and customer outcomes.

Responsibilities

  • Automatically convert graphs to tabular data and summarize images in documents
  • Build powerful retrieval pipelines using Reducto's document metadata
  • Intelligently chunk information using the document's layout data
  • You don't settle for 90%, you move with urgency, and you create a team culture where people ship fast, take ownership, and jump in to fix problems instead of just surfacing them.
  • Build and lead the Solutions Engineering team-hiring, onboarding, coaching, and developing SEs into high-performing partners for our GTM org.
  • Keep up with the latest developments in ML/AI and have an opinion on where the document/agentic AI space is going
  • This isn't an inconvenience-it's a critical bottleneck that leads to dozens of wasted hours every week https://www.reducto.ai/blog/the-real-cost-of-manual-document-processing.
  • OCR and even more sophisticated ML approaches work for simple text documents but are unreliable for anything more complex.
  • Overcoming this usually requires a large engineering effort dedicated to building specialized pipelines for every document type you work with.

Requirements

  • You have 2+ years of experience directly managing or leading a team of solutions/sales engineers (or similar technical IC team), including hiring, coaching, and performance management.

Benefits

  • Have experience selling to or supporting technical buyers in regulated industries (financial services, healthcare, legal, insurance) or AI/ML-heavy teams
  • Insurance claims, financial statements, invoices, and health records are all stored in a structure that's simply impractical for use in digital workflows.

Company info

  • Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.
  • We've grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms.
  • Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital.
  • As the founding Solutions Engineering Manager at Reducto, you'll build and lead the team that sits at the front lines with our customers-shaping how we win, onboard, and grow enterprise accounts.
  • Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale.
  • We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.
  • You'll hire, coach, and develop a team of Solutions Engineers, partner closely with our GTM and core engineering teams on the most complex enterprise deployments, and define the playbooks, processes, and technical strategy that scale this function as Reducto grows.
  • Be the bridge between customers and Product/Engineering-synthesizing field signal into a clear, prioritized feedback loop that shapes the roadmap.
  • Work directly with the founders to shape GTM strategy, technical positioning, and how Solutions Engineering scales as we grow the company.
  • We're an early stage company which means that the role requires working hard and moving quickly.
  • This is a player-coach role: you'll stay hands-on with our most strategic customers while building the foundation of how this org will operate, expand, and deliver value at scale.
  • At Reducto, we're invested in the well-being and growth of our team.

Visa & Work Authorization

  • n, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by app
Apply directly at Reducto →Create a free account for alerts like thisView Reducto immigration profile

This listing is sourced directly from Reducto's careers page and normalized into a canonical job model.