SPS-North America

SPS-North America

Receptionist

New York, New York, United States

Sponsorship not specifiedDetected 23 hours ago
ExcelRecruitingHRCustomer SupportCommunicationMicrosoft Office

About the role

  • You are always willing to go the extra mile, with a positive 'can-do' attitude!
  • The Hello Host is the initial point of contact for colleagues and guests at our customer's site, acting as the "face" of our client.
  • This role is responsible for delivering an incredible welcoming experience in our reception area making each encounter fun, exciting and personal.

Responsibilities

  • Ensures a seamless experience through the use of technology to support visitor registration, meeting room bookings, guest arrival, special requests and any other needs a colleague may have throughout their day
  • Develops relationships through personalized encounters and proactive assistance
  • Maintains safe and clean reception area by complying with procedures, rules and regulations
  • Develops relationships with colleagues and proactively gathers information on their needs to identify customer and SPS services that ensure total satisfaction
  • They consistently deliver high-caliber customer service.
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

Requirements

  • 1-3 years of customer service experience in reception/hospitality/retail
  • Proven ability to function successfully within a strong team environment
  • Strong computer proficiency skills (Word, Excel, PowerPoint)
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
  • Ability to walk, bend, kneel, stand and/or sit for an extended period of time
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
  • Ability to lift or move 40 lbs. or greater frequently
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Skills

  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Compensation

  • The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.