Solenis

Solenis

Regional Director of Customer Solutions and Technical Service

Wilmington, Delaware, United States of America · Director · Full-time

Sponsorship not specifiedDetected 9 days ago
SalesBudgetingAuditingRecruitingLeadershipCommunicationCollaborationMentoring

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

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About the role

  • The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems.
  • Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents.

Responsibilities

  • Lead, coach, and develop District Managers and Field teams to drive a unified culture of service excellence and customer retention/growth.
  • Implement strategy and deliver financial performance for the region.
  • Lead the identification and pursuit of new business opportunities, including account analysis and development of new account P&L models to support end-to-end customer acquisition.
  • Partner closely with Sales Leaders, Key Account Teams, and Sectors to ensure service insights strengthen retention, renewals, and customer experience.
  • Conduct sales calls and perform site visits to monitor program performance and customer satisfaction.
  • Improve field performance metrics and align with commercial goals for the organization to deliver profitable growth.
  • Partner with sales to lead national equipment rollouts, multi-site implementations, and complex service projects.
  • Deliver business plan targets including revenue, gross profit, costs, new product, and new customer growth. Manage regional expense budget.
  • Own service budget performance, cost to serve vs Net Sales, fleet and asset cost management, and SG&A productivity.

Requirements

  • Bachelor's degree in business, Operations, Engineering, or related field.
  • 10+ years of commercial experience
  • 5+ years leading large teams.
  • 10+ years' experience collaborating closely with sales, service, and commercial teams.
  • Experience in B2B chemicals, food service, retail, hospitality, or institutional environments.
  • Demonstrated ability to negotiate at national level of organizations, along with ability to sell at operational level.
  • Proven change leadership, communication, and coaching capability.
  • Ability to travel up to 50%.
  • If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.
  • So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Nice to have

  • The expected compensation range for this position is between $117,510.00 and $172,337.00 plus discretionary bonuses.

Skills

  • Solenis is a leading global provider of water and hygiene solutions.
  • Solenis is a 2025 Best Managed Company Gold Standard honoree.
  • For additional information about Solenis, please visit www.solenis.com or follow us on social media.
  • There are approximately 20 territory managers and service technicians reporting to each District Manager.

Compensation

  • 8 paid fixed holidays annually

Benefits

  • Medical, dental, and vision coverage
  • 15 paid vacation days (accrued based on start date)

Company info

  • At Solenis, we understand that our greatest asset is our people.
  • Gain new customers consistent with regional strategy and sector growth plans. Update and grow sales funnel.
  • Build service-driven commercial motions that align with the customers' needs and delivery value.
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This listing is sourced directly from Solenis's careers page and normalized into a canonical job model.