Merge Software

Merge Software

Technical Support Engineer

San Francisco, CA

Sponsorship not specified$120k-$139kDetected 27 days ago
LLMsAgentic AICustomer SuccessCustomer SupportCommunicationProblem Solving

About the role

  • Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
  • Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product.
  • In this role, you'll combine technical troubleshooting, customer communication, and strong ownership to solve complex integration challenges.

Requirements

  • 2+ years of experience in technical support engineering, solutions engineering, or other customer-facing technical roles.

Compensation

  • The cash compensation range for this role is $120,000 -139,000
  • Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications.
  • In addition to cash compensation, all employees receive an equity compensation package.

This listing is sourced directly from Merge Software's careers page and normalized into a canonical job model.