Merge Software
Technical Support Engineer
San Francisco, CA
Sponsorship not specified$120k-$139kDetected 27 days ago
LLMsAgentic AICustomer SuccessCustomer SupportCommunicationProblem Solving
About the role
- Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies.
- Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources-allowing them to focus on their core product.
- In this role, you'll combine technical troubleshooting, customer communication, and strong ownership to solve complex integration challenges.
Requirements
- 2+ years of experience in technical support engineering, solutions engineering, or other customer-facing technical roles.
Compensation
- The cash compensation range for this role is $120,000 -139,000
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications.
- In addition to cash compensation, all employees receive an equity compensation package.
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This listing is sourced directly from Merge Software's careers page and normalized into a canonical job model.