Green Thumb

General Manager

Pasadena, California, United States

Sponsorship not specified$75k-$85kDetected 1 day ago

ComplianceProcess ImprovementHRISHIPAALeadershipCommunicationMentoring

About the role

Green Thumb is proudly on a mission to promote well-being through the power of cannabis.
All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction.
With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager's leadership.

Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
Drive revenue and profit through effective execution of programs, initiatives, and regionalized instore promotions.
Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
Maintain and enforce cash management handling protocols and daily reconciliation.
Manage effective order & expense management processes aligned with store budgets.
Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences.
Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery.
Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic.
Serve as a liaison to the local community and support community outreach events and initiatives.
Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development.

Bachelor's degree or comparable business experience
Inventory control experience is required
Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
Must have reliable, responsible, and dependable attendance
Must be 21 years or older.
Must pass any and all required background checks.
Must be and remain compliant with all legal and company regulations for working in the industry.
Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.
Ability to work outdoors in varying and sometimes adverse weather conditions
At least five years in a supervisory or management role in a retail setting, specifically with POS business operations.
Must possess a valid driver's license or state ID.
Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
Meet timelines consistently and be able to work under pressure effectively.
High interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
Adapts and thrives in a demanding, fast-paced environment
Possesses a high level of critical thinking.
Ability to resolve conflict, handle employee and customer complaints, and settle disputes
Additional Requirement
Converse and communicate with individuals and groups of people directly

The pay range is competitive and based on experience, qualifications, and/or location of the role.

Communicates the "why" to the team and aligns them with the Green Thumb's Mission, Vision, Values, Priorities, and Behaviors.

To promote well-being through the power of cannabis.
We're humble -We prefer quiet confidence and don't shout about our success.
We're hardworking -We put our heads down and get the job done.
We're grateful -Working in our industry is a privilege and an act of service.
We're transparent -Honest and open communication keeps us healthy as an organization.
We're collaborative -And believe good ideas can come from anywhere.
We have a growth mindset -One that's grounded in well-being.
At GTI we believe that our corporate community should reflect the communities we serve.
We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right but because it makes us better.
Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement.
GTI is proud to be an equal-opportunity workplace.
We can't wait to meet you.
The pay range is competitive and based on experience, qualifications, and/or location of the role.
Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

This listing is sourced directly from Green Thumb's careers page and normalized into a canonical job model.