Goldman Sachs
Marcus by Goldman Sachs, Delivery Workforce Planning and Hiring Process Manager, Vice President - Richardson, TX
Richardson, TX, United States · Exec
Sponsorship not specifiedDetected 6 days ago
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About the role
- The customer focused contact center and fraud operations is the front line of the business and ensuring we are sufficiently resourced is critical to supporting the growth of the business.
- Founded in 1869, we are a leading global investment banking, securities and investment management firm.
Responsibilities
- partner with Delivery management to develop, maintain and execute short and long-term workforce plans to meet high growth demands of the business including goals, timelines, milestones and approach
- partner with Delivery, Finance, Marketing and HCM partners to ensure hiring requirements and execution meet business growth plans and initiatives, delivering on key service level targets
- manage resource plan execution, identify blockers and partner with stakeholders to optimize processes
- Headquartered in New York, we maintain offices around the world.
Requirements
- We believe who you are makes you better at what you do.
Company info
- We are seeking an experienced and dynamic workforce management leader to join our team to be responsible for managing the workforce requirements and high volume hiring process for the Marcus by Goldman Sachs Delivery team globally.
- Learn more about our culture, benefits, and people at GS.com/careers.
- Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.
- About the role We are seeking an experienced and dynamic workforce management leader to join our team to be responsible for managing the workforce requirements and high volume hiring process for the Marcus by Goldman Sachs Delivery team globally.
- This role will ensure the successful build out of teams across India, UK and US, ensuring we are appropriately resourced, streamlining the process and ensuring we are positioned as an employer of choice.
Equal opportunity
- https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023.
- All rights reserved.
- Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
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This listing is sourced directly from Goldman Sachs's careers page and normalized into a canonical job model.