Cytracom

Account Manager

McKinney, TX

Sponsorship not specifiedDetected 219 days ago

CybersecurityNetwork SecurityHubSpotBusiness DevelopmentCustomer SuccessFirewallVoIPZero TrustCommunicationCollaboration

About the role

Upsell and cross-sell Cytracom products and services to maximize account value.
Meet or exceed weekly KPIs, completing assigned tasks on time and with quality.
Strategic Thinker: Balances day-to-day execution with a focus on long-term growth.

Cultivate and manage strong, long-term relationships with an assigned base of MSP partners.
Collaborate with partners to identify growth opportunities and co-create solutions that deliver mutual success.
Act as a trusted advisor and advocate for your partners, ensuring high-quality service and prompt resolution of issues Drive partner revenue growth and market expansion through engagement and enablement.
Maintain accurate contact records and pipeline updates in HubSpot CRM.
Collaborate with internal teams across marketing, product, and support to ensure smooth partner experiences.
Develop and execute customized partner plans aligned with Cytracom's goals.
Provide regular performance updates, insights, and recommendations to both internal stakeholders and partner contacts.
Deliver product demonstrations and support sales efforts to help partners improve close rates and overall performance.
Attributes for Success: Relationship-Driven: Builds rapport easily and values long-term partner success.
Revenue-Focused: Motivated to meet and exceed revenue goals through partner success.

Maintain a strong understanding of Cytracom's product offerings, competitive positioning, and broader industry trends.

Conduct quarterly reviews of partner performance, funnel health, and opportunity pipelines.

Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.
Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.
Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location Here's a closer look at this key role: As an Account Manager, you will serve as the primary liaison between Cytracom and our key MSP partners.
Your purpose is to manage and grow relationships by aligning our solutions with partner business goals and ensuring both parties receive maximum value.
This role blends relationship management, business development, and customer success to support long-term growth.
The Account Manager's mission is to build trust, drive adoption of Cytracom products, increase partner satisfaction, and ultimately grow revenue and market share through thoughtful, partner-centric account management.
Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location

This listing is sourced directly from Cytracom's careers page and normalized into a canonical job model.