Abbott Laboratories
Senior Associate, HR Service Center
United States - Illinois - Abbott Park · Senior
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Green-card filing pattern in this occupation
Green-card follow-through: 75%
Files H-1B transfers
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About the role
- At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
Responsibilities
- Partner with other HR service center team members or HR groups around the world to drive to resolution. Work with a sense of urgency appropriate for conditions.
- Identify and capture customer feedback and leverage opportunities to encourage and drive improvements in team behaviors. Identify "Roadblocks" to quality customer service and recommend improvements.
Requirements
- ability to navigate numerous stakeholders and complex organizations with a constant focus on collaboration
- Strong knowledge of HR programs and processes to identify continuous improvement opportunities.
- Fluency in English and French is required.
- Excellent telephone, written, and verbal communication skills in [required languages] necessary.
- Incumbent must be able to handle a high volume of requests with speed and accuracy.
- shift as per work demands. (* US only - mandatory overtime is required seasonally)
Nice to have
- Bachelor's degree preferred but not required.
- Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
- Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
- The base pay for this position is
- CHR Corporate Human Resources
- United States > Abbott Park: AP52
Compensation
- The base pay for this position is
Benefits
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
- An excellent retirement savings plan with high employer contribution
- Selected candidates must be able to work a flexible work schedule and
- Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Company info
- Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers.
- Incumbent must continuously strive to anticipate the needs of our customers.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Equal opportunity
- Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
- EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
- EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
This listing is sourced directly from Abbott Laboratories's careers page and normalized into a canonical job model.