Abbott Laboratories

Senior Associate, HR Service Center

United States - Illinois - Abbott Park · Senior

Sponsorship not specified$20k-$41kDetected 12 days ago

SalesforceCRMOutbound SalesExcelHRHRISCustomer SupportMedical DevicesCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

Our location in Abbott Park, IL, currently has an opportunity for an Senior Associate, HR Service Center.
This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence.
Incumbent must demonstrate a stellar, seamless customer experience on and offline, coupled with attentive communication skills with a focus on patience, accuracy, and ability to listen compassionately and interpret requests from customers.

Partner with other HR service center team members or HR groups around the world to drive to resolution. Work with a sense of urgency appropriate for conditions.
Identify and capture customer feedback and leverage opportunities to encourage and drive improvements in team behaviors. Identify "Roadblocks" to quality customer service and recommend improvements.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

ability to navigate numerous stakeholders and complex organizations with a constant focus on collaboration
Strong knowledge of HR programs and processes to identify continuous improvement opportunities.
Fluency in English and French is required.
Excellent telephone, written, and verbal communication skills in [required languages] necessary.
Incumbent must be able to handle a high volume of requests with speed and accuracy.
shift as per work demands. (* US only - mandatory overtime is required seasonally)

Bachelor's degree preferred but not required.
Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is
CHR Corporate Human Resources
Software knowledge a plus: Microsoft Office Programs, especially Excel, Workday (or other system of record experience highly preferred), Salesforce (or other CRM experience highly preferred).
United States > Abbott Park: AP52

Abbott is a global healthcare leader that helps people live more fully at all stages of life.
Our 115,000 colleagues serve people in more than 160 countries.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Selected candidates must be able to work a flexible work schedule and

http://webstorage.abbott.com/common/External/EEO_English.pdf
http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
Not Applicable
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

This listing is sourced directly from Abbott Laboratories's careers page and normalized into a canonical job model.