Reeds

Reeds

District Manager for REEDS Jewelers

Raleigh, North Carolina, United States

Sponsorship not specifiedDetected 91 days ago
ExcelCustomer SupportLeadershipCommunicationCollaborationOrganizational SkillsMicrosoft Office

About the role

  • Our luxury stores offer an exclusive opportunity to represent some of the world's most prestigious names in fine jewelry and timepieces.
  • Here, exceptional client service is an art form - one built on deep product knowledge, personal relationships, and a passion for excellence.
  • As a District Manager, you will be responsible for inspiring the Store Leadership Teams to achieve district goals including sales volume, key performance indicators, profit objectives, and managing and controlling operating expenses.

Responsibilities

  • At REEDS, you will collaborate with some of the best in the business, continually raising the standard for luxury service and building a career with limitless potential.
  • Your passion to build, develop and retain high performing talent that works together to provide excellent customer experience is essential.
  • Passion - Our love for what we do drives extraordinary customer experiences-and makes it fun.
  • Builds relationships with customers, managers and associates to ensure that all customer resolutions result in a satisfied and loyal customer.
  • Recruits, trains, coaches and develops others in order to provide growth opportunities for individuals as well as for the Company.
  • Maintains a pipeline of both internal and external candidates.
  • Partners with Store Managers on the recruiting and selecting of store associates.
  • Provides training, support and selling/customer service tools to Store Managers and empowers Store Managers and team to effectively utilize tools to maximize sales and profit goals.
  • Counsels, documents, reviews and develops action plan for management staff not achieving Company standards in regard to sales, profitability or compliance with Company policies and practices.

Benefits

  • As one of the nation's largest family-owned jewelers, we are proud to pair a rich legacy with a modern vision for the future of luxury retail.
  • Entrepreneurial Spirit - We embrace imagination, creativity, and forward-thinking action.

Company info

  • At REEDS Jewelers, we believe every milestone deserves to be marked with elegance, and every moment honored with meaning.
  • Contacts customers with complaints within 24 hours upon receipt of complaint and resolves the issue.

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