EllieMD

EllieMD

Senior Product Manager (PST, Remote)

San Francisco · Senior · Contract

Sponsorship not specified$30k-$60kDetected 68 days ago
ComplianceFigmaUX ResearchProduct ManagementProduct StrategyJiraRoadmappingPRDsCustomer SupportHIPAAFDA RegulatoryResearchLeadershipCommunicationCollaborationOrganizational Skills

About the role

  • We believe healthcare should be accessible, transparent, and built on trust.
  • Inspired by the wisdom, strength, and nurturing nature of elephants, our name reflects our commitment to care, integrity, and empowerment.
  • This role is well-suited for a product leader who thrives in ambiguity, moves quickly without sacrificing quality, and understands that great products must work across the full customer journey.

Responsibilities

  • Translate customer, Brand Partner, operational, and stakeholder needs into clear product requirements, user outcomes, and shipped solutions.
  • Own and drive one or more products from concept through launch and beyond, maintaining accountability for outcomes and continuous improvement.
  • Work closely with Design, Engineering, Data, Operations, Compliance, Customer Support, and Brand Partner teams to learn quickly, iterate rapidly, and ship high-quality products.
  • Build and maintain product backlogs that balance quick wins with long-term strategic initiatives.
  • Drive progress against milestones, resolve blockers, and maintain healthy team execution.
  • Gather and analyze user research, product insights, customer feedback, Brand Partner input, business data, and market analysis to inform product decisions and prioritization.
  • Create structured product documentation, including PRDs, user stories, technical specifications, workflows, launch plans, and post-launch success criteria.
  • First 30 Days: Learn, Align, and Build Context
  • Build strong working relationships with the CEO, leadership team, and key cross-functional partners across Product, Engineering, Design, Data, Operations, Compliance, Customer Support, and Brand Partner teams.
  • Review existing product roadmaps, documentation, customer journeys, analytics, support feedback, operational workflows, and current product priorities.

Requirements

  • Bachelor's degree required.
  • Ability to work in person when needed with the CEO.
  • Strong track record of balancing user experience, business impact, technical feasibility, operational complexity, and scalability.
  • Exceptional written and verbal communication skills, with the ability to synthesize complex concepts for diverse audiences.
  • Experience facilitating cross-functional collaboration and influencing without direct authority.
  • Ability to thrive in a fast-moving, ambiguous environment while maintaining clarity, structure, and accountability.

Nice to have

  • Experience with e-commerce, subscription systems, marketplace platforms, customer portals, partner platforms, or operationally complex digital products.
  • Proficiency with product management and collaboration tools such as Linear, Figma, Miro, Jira, Notion, or similar platforms.
  • Technical background or strong fluency in working with engineering teams.
  • Experience partnering directly with executive leadership in a high-growth or early-stage environment.
  • Someone who can think strategically while remaining hands-on in shipping and iterating on products.
  • Comfortable navigating ambiguity and creating clarity where processes, priorities, or requirements are still evolving.
  • Able to balance speed, quality, customer experience, technical feasibility, compliance considerations, and business impact.

Compensation

  • Compensation & Structure

Benefits

  • EllieMD is on a mission to revolutionize healthcare by empowering individuals with pharmaceutical-grade products and a network of dedicated Brand Partners.
  • EllieMD is seeking a rigorous, execution-oriented, Senior Product Manager or Director, on the West Coast, to help build and ship products that drive the evolution of our healthcare platform.
  • This is a high-impact, highly collaborative role for someone who can translate strategic vision into clear product requirements, user outcomes, and shipped solutions.

Company info

  • Deeply understand and represent the voice of EllieMD's customers and Brand Partners in everything you build.
  • Develop a deep understanding of EllieMD's mission, business model, customers, Brand Partner network, product ecosystem, operating rhythms, and strategic priorities.
  • As a member of our team, you will help bring this mission to life by upholding our values of accountability, collaboration, excellence, integrity, and care.
  • We are looking for individuals who take pride in delivering high-quality experiences and thrive in a fast-moving, innovative environment.
  • We are looking for someone with strong product fundamentals, excellent judgment, and a bias toward action.
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This listing is sourced directly from EllieMD's careers page and normalized into a canonical job model.