Benevolent Family Services

Clinical Case Manager

Hampton, VA · Exec · Full-time

Sponsorship not specifiedDetected 19 days ago

EHR/EMRLeadershipCommunicationProblem SolvingMicrosoft Office

About the role

By tailoring our care to meet each person's unique needs, we help deepen their understanding of emotions, thoughts, and behaviors-fostering effective coping strategies, resilience, and a renewed sense of well-being.
Staff Oversight Conduct bi-monthly meetings with staff, documenting all sessions in the electronic health record (EHR) system.
Coordinate with assessment team on individuals' needs and level of care Conduct reviews of client goals and treatment prior to reauthorization or step-down during treatment team meetings.

Meetings will discuss their abilities to manage client care, sessions, and documentation Assist in organizing and lead monthly staff meetings, which can count as one of the bi-monthly supervision sessions if attended in full.
Discharge Planning Manage the discharge process, ensuring clients transition successfully to appropriate levels of care.
Maintain accurate records of supervision, attendance, and client progress in the EHR.
The Program Manager will supervise staff, manage program activities, and ensure the efficient delivery of services to clients.

Minimum of 3-5 years of experience in a clinical setting, with at least 2 years in a supervisory or management role.
Client Care and Coordination Ensure treatment plans are developed within 24 hours of assessment and updated every as required for services.

Must hold appropriate licensure or certification as required (e.g., CSAC, LMHP type preferred).
Licensure/Certification: Must hold appropriate licensure or certification as required (e.g., CSAC, LMHP type preferred).
Master's degree in a relevant field (e.g., Psychology, Social Work, Counseling) preferred.

Strong leadership, communication, and organizational skills.
Proficient in electronic health record systems and Microsoft Office Suite.
Working Conditions Full-time position with typical hours from 8:00 AM to 4:30 PM, Monday through Friday.
This position is a hybrid and will require in-office days for one-on-ones and staff meetings.

At Benevolent Family Services, our mission is to provide comprehensive, compassionate, and dedicated support to individuals facing mental health challenges.
Qualifications Education: Master's degree in a relevant field (e.g., Psychology, Social Work, Counseling) preferred.

We are committed to empowering lasting, positive change in their lives and the communities we serve.

This listing is sourced directly from Benevolent Family Services's careers page and normalized into a canonical job model.