Rochester Institute of Technology
Academic Admin/Program Support Coordinator III
Rochester, NY, USA · Mid · Contract
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About the role
- Pre-health pathways are available to students from any major at RIT.
- This position helps ensure the efficient, accurate, and timely completion of administrative workflows and projects.
- Flexibility, professionalism, and commitment to excellent customer service are essential.
Responsibilities
- The Senior Staff Assistant supports the day-to-day administrative operations of both offices through records management, scheduling, communications, and coordination of departmental processes.
- The successful candidate will demonstrate a positive, service-oriented approach, strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting a diverse range of stakeholders across the division.
- Addresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential matters
- Manages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiries
- Supports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logistics
- Collaborates with internal and external stakeholders on confidential matters
Requirements
- Assists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateral
- Duties may involve access to sensitive, confidential, and protected information and require a high degree of discretion and professionalism.
- This will be required to ensure your application is processed in a timely manner.
- Candidates must be eligible to work in the United States.
- Knowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and faculty
Compensation
- In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above.
- $19.65 - $31.45 Hourly
Benefits
- Provides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progress
Company info
- If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to careers@rit.edu.
Equal opportunity
- Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
This listing is sourced directly from Rochester Institute of Technology's careers page and normalized into a canonical job model.