Thrivent

Director, Product Management – Inforce Servicing

United States · Director · Full-time

Sponsorship not specified$178k-$241kDetected 30 days ago

AI OrchestrationProduct ManagementProduct StrategyLeadershipCollaborationActuarial ScienceUnderwriting

About the role

This is a unique opportunity to shape the future of Inforce servicing across one of the industry's largest and most diverse insurance portfolios.
The role combines strategic product leadership with operational transformation and requires close partnership with Technology, Operations, Insurance Solutions, Actuarial, Advisor Experience, Customer Experience, Law/Compliance and Controllers.
This can be a remote position within the US.

Lead a portfolio of products supporting policy servicing, policy maintenance, premium servicing, beneficiary management, policy value transactions, and related Inforce servicing capabilities
Drive modernization of legacy servicing platforms and supporting ecosystems through a product-led transformation approach
Influence product design decisions to improve serviceability, operational efficiency, digital adoption, and straight-through processing
Ensure servicing platforms, operational processes, digital experiences, and supporting ecosystems are prepared to support new product launches and enhancements
Drive readiness planning and execution for new product introductions, ensuring alignment across business, operational, and technology stakeholders
Partner with business and operational leaders to redesign servicing journeys and eliminate friction across end-to-end experiences

Bachelor's degree or equivalent experience.
10+ years of experience in Product Management, Digital Transformation, Operations Transformation, or related leadership roles
5+ years leading teams of Product Managers and Product Owners.
Strong executive presence with the ability to influence senior business and technology leaders
Experience working in highly regulated industries and complex operating environments
Knowledge of policy administration systems, servicing platforms, workflow technologies, and digital servicing ecosystems
Experience leading modernization of legacy platforms and large-scale technology transformation programs
Experience implementing AI, intelligent automation, workflow orchestration, or straight-through processing capabilities.
Experience working with Agile Principles (not SAFe) and Product Operating Models
Demonstrated success leading enterprise-scale product portfolios and complex transformation initiatives
Experience developing product strategies and translating them into executable roadmaps
Experience in Life Insurance, Health Insurance, Annuities, Wealth Management, or Financial Services
Certified Product Manager or similar certification

We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent.
The applicable salary or hourly wage range for this full-time role is $177,984.00 - $240,803.00 per year, which factors in various geographic regions.
The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Eligibility for receipt of these benefits is subject to the applicable plan/policy documents.
They set the experience or capability strategy, vision, roadmap, and go-to-market strategy across the portfolio of product teams they manage.
Thrivent is seeking a Director, Product Management - Inforce Servicing to lead the strategy, modernization, and delivery of Inforce servicing capabilities across our Life, Health, and Annuity product portfolios.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities.
If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.

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This listing is sourced directly from Thrivent's careers page and normalized into a canonical job model.