Playbook

Meetings & Events Coordinator

Atlanta, GA · Full-time

Sponsorship not specifiedDetected 21 days ago

ExcelLogisticsLeadershipCommunicationCollaborationProblem SolvingAdaptability

About the role

Your Focus: You are the essential guardian of the guest experience, turning logistical plans into a flawless reality on the floor.
You take the blueprint of a booking and breathe life into it, ensuring every detail is primed and ready for action.
By clearing the way through relentless organization and proactive problem-solving, you ensure that even the most complex setups feel effortless to the guest.

You'll provide concierge-level service to the tenants in your building, and partner with your Tenant Experience Manager on initiatives and community events that activate various spaces in your building.
Own the logistical blueprint for your assigned service line.
You'll develop detailed timelines, space setups, and service flows, ensuring that every "run-of-show" is documented with the precision needed for a flawless service delivery.
Maintain the highest standards of space readiness.
Provide agile support across the building's various service lines.
You make recommendations to put member feedback into action to drive organic footfall, increase reservations and impact the bottom line.
You drive 5/5 ratings across facilities and team experience in post-survey feedback by ensuring reality aligns with the expectations set.
You build trust through consistent, high-quality follow-through.
You understand the "win-win-win" of the building and prioritize your tasks to support the collective goal of making the asset a thriving, magnetic destination.
Your mission is to execute a luxury hospitality program in a Class A office building in the heart of Atlanta that will enhance the tenant workplace experience.

3-5 years of experience in venue operations, hospitality, event management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, or workplace hospitality).
1+ years of experience in event sales and facility management.
Strong problem-solving skills, with the ability to resolve complex issues quickly while maintaining an exceptional guest experience.
Logistical Choreography: You are a master of the "how." You have the ability to translate complex plans into actionable, step-by-step logistics.
Poise Under Pressure: You have a natural ability to "Channel the Swan" during live execution.
Mastery of the Craft: You are committed to constant improvement and technical growth.
Work Hours: Monday-Friday between 8:00am - 5:00pm, with flexibility for earlier mornings or later evenings as required for events and bookings.
Meticulously manage all required documentation and permits to ensure every collaborator meets our "house proud" building standards.

FREE employee-only medical coverage, a 4% employer 401(k) match, and FREE short-term disability.
Other incredible benefits HERE.
$67,000 + up to $4k annual bonus for top performance.
You take pride in learning the nuances of our systems, whether they are AV, wellness tech, or operational workflows, and you use data to sharpen your skills and elevate the entire team's delivery.

Complete comprehensive post-activation documentation.
By capturing detailed notes and learnings, you help hone the craft of the entire team, ensuring we are constantly improving our delivery and anticipating future needs.
We list salaries based on a few key factors.
These include location-specific budgets, market trends, team size, and the scope of the building.
Since we're a national company working with office of all shapes and sizes, the listed salary is tailored specifically to this role and may differ from similar-titled roles on our Careers Page.
Curious or want to chat more about it?
We promise to be open and transparent about these details throughout our interview process.

This listing is sourced directly from Playbook's careers page and normalized into a canonical job model.