Marshall
Referral & Scheduling Coordinator- MMF Hematology/Oncology
Cameron Park, CA
Sponsorship not specified$23k-$27kDetected 13 days ago
Customer SupportEHR/EMRICD-10Patient CareCommunication
About the role
- The Referral & Scheduling Coordinator is an integral member of the healthcare team and is responsible for appointment scheduling and referral functions throughout Marshall Medical Center's (MMC) outpatient clinics.
- Works with internal and external physician office staff, patients, providers and clinical staff to facilitate a fast and efficient referral process.
- Provides seamless appointment scheduling to new and existing patients, successfully coordinating patient needs and department resources.
Responsibilities
- Consistently facilitates effective communication between our patients, families, insurance companies, providers and members of the patient care support staff and participates in quality performance improvement activities to support a positive patient focused customer service experience.
Requirements
- High school diploma or GED required.
Skills
- Superior written and verbal communication abilities and interpersonal/customer service skills.
- Excellent organizational and prioritization skills
Compensation
- Minimum Pay Range:
Benefits
- Previous experience in automated scheduling and/or referral functions for a physician office or multi-provider clinic, or experience with a medical background such as a Medical Assistant is highly preferred.
- Knowledge of Medi-Cal, Medicare, and private health insurance policies, products and services.
- Basic knowledge of medical terminology, CPT and ICD-10 coding.
- Office equipment familiarity & computer/data entry skills required, electronic medical record (EMR) experience preferred.
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This listing is sourced directly from Marshall's careers page and normalized into a canonical job model.