Marshall

Marshall

Referral & Scheduling Coordinator- MMF Hematology/Oncology

Cameron Park, CA

Sponsorship not specified$23k-$27kDetected 13 days ago
Customer SupportEHR/EMRICD-10Patient CareCommunication

About the role

  • The Referral & Scheduling Coordinator is an integral member of the healthcare team and is responsible for appointment scheduling and referral functions throughout Marshall Medical Center's (MMC) outpatient clinics.
  • Works with internal and external physician office staff, patients, providers and clinical staff to facilitate a fast and efficient referral process.
  • Provides seamless appointment scheduling to new and existing patients, successfully coordinating patient needs and department resources.

Responsibilities

  • Consistently facilitates effective communication between our patients, families, insurance companies, providers and members of the patient care support staff and participates in quality performance improvement activities to support a positive patient focused customer service experience.

Requirements

  • High school diploma or GED required.

Skills

  • Superior written and verbal communication abilities and interpersonal/customer service skills.
  • Excellent organizational and prioritization skills

Compensation

  • Minimum Pay Range:

Benefits

  • Previous experience in automated scheduling and/or referral functions for a physician office or multi-provider clinic, or experience with a medical background such as a Medical Assistant is highly preferred.
  • Knowledge of Medi-Cal, Medicare, and private health insurance policies, products and services.
  • Basic knowledge of medical terminology, CPT and ICD-10 coding.
  • Office equipment familiarity & computer/data entry skills required, electronic medical record (EMR) experience preferred.

This listing is sourced directly from Marshall's careers page and normalized into a canonical job model.