Vitalitygroup
Customer Care Specialist
Little Rock, Arkansas, United States
Sponsorship not specifiedDetected 11 days ago
Customer SupportCommunication
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally. Support inbound telephonic phone calls from members Provide over the phone support Specialize in first call resolution performance Effectively manage and respond to
- inquiries as they are sent to you by customers Submit requests to the proper departments to prevent recurring issues Ensure rapid response and resolution of escalated inquiries Maintain and continue to develop knowledge of the Vitality program and identify areas in need of improvement to better our members' experience Identify problems or gaps within
Responsibilities
- We are looking for a Customer Care Specialist who will be responsible for providing excellent customer service support by quickly and accurately processing and directing submissions verbally.
Company info
- This includes loading tickets to ensure system related issues are addressed Educate customers on the program as well as navigation of the website Capture submitted events Other duties as assigned Pay $16.50/hour
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This listing is sourced directly from Vitalitygroup's careers page and normalized into a canonical job model.