Namespace
Account Manager
San Francisco surroundings
Sponsorship not specifiedDetected 5 days ago
Account ManagementProcurementCustomer Success
About the role
- At Namespace, we believe the strongest customer relationships are built through trust, responsiveness, and a real understanding of how technical teams operate.
- You'll work closely with our founders and engineering team to ensure customers have an exceptional experience from their first interaction with Namespace through every stage of their journey.
- We're looking for people with grit-people who push through ambiguity, take ownership, and keep going when things get hard.
Responsibilities
- Own inbound customer opportunities from the first conversation onwards
- Own a portfolio of existing customer accounts, building trusted relationships with engineering teams
- Drive account growth by identifying expansion opportunities across existing customer accounts
- Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes
- We believe in being fully transparent internally on how decisions are made, on how the company is doing, and we use that information to drive our decisions.
Requirements
- You have experience in account management, customer success, sales or another customer-facing role
- You have an affinity to technologies and are familiar with some technical terms
- You enjoy taking ownership and solving problems hands-on
Compensation
- Competitive salary and stock options
Benefits
- We balance our long-term vision with short-term pragmatism.
- Competitive salary and stock options
- Flexible working hours
- Market-leading parental leave
Company info
- We're looking for an Account Manager who enjoys building long-term relationships with technical customers all over the globe and helping them scale.
- Build strong, long-term relationships with customers and become a trusted point of contact
- You'll own inbound customer opportunities from the first conversation through onboarding, while also working closely with existing customers to identify expansion opportunities, support renewals, and grow long-term partnerships.
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This listing is sourced directly from Namespace's careers page and normalized into a canonical job model.