Maven AGI

Senior Product Manager, Integrations

Boston · Senior

Sponsorship not specified$175k-$225kDetected 6 days ago

GraphQLRESTOAuthLLMsAgentic AIProduct ManagementConfluenceHubSpotSalesforceCustomer SuccessCustomer SupportZendeskShopifyCommunicationProblem Solving

About the role

Maven's agents are only as good as the systems they can reach.
Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools.
Our agents have to read from all of them, take action inside them, and do it reliably.

With recent advancements in Generative AI, it is now possible to deliver delightful customer experiences at a fraction of today's cost.
Roadmap and prioritization for Maven's integration portfolio. Which systems we support, at what depth, and in what order.
Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.
Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.
Partner ecosystem strategy. Which platforms warrant a formal partnership, which stay in our own build queue, and how we approach marketplace listings on Salesforce AppExchange, Zendesk Marketplace, and similar channels.
Cross-functional partnership with GTM to convert integration depth into enterprise wins, and with customer success to turn integration issues into product improvements rather than support tickets.
You've operated in both startup and scaled environments and know when to build in-house versus when to buy or partner.
You own a P&L, not a backlog. Your product line has customers, revenue, and a roadmap you define.
Join us in changing the face of enterprise customer support!

5-7+ years of product management experience, with meaningful time on integrations, APIs, developer platforms, or iPaaS products.
You understand the difference between a connector, an integration platform, and an actions framework, and you can explain the difference,

Integrations at Maven is not a services function or a "nice to have." It's the difference between an agent that can talk about a customer's problem and an agent that can actually solve it.

Base salary of $175,000 to $225,000, plus bonus, comprehensive benefits, and equity in a well-funded, high-growth AI company.

slow and painful for customers, and expensive and human capital intensive for companies.
We are building Maven to deliver better, cheaper support, for both end users and agents.
The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.
Enterprise customer engagement. You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.

This listing is sourced directly from Maven AGI's careers page and normalized into a canonical job model.