Maven Clinic
Director PM, Payments & Client Success
San Francisco, CA; Remote, US · Director · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- This role is responsible for Maven's end-to-end benefits and payments platform, including eligibility and enrollments.
- Maven's benefits products should be easy to use for members, providers and employers.
- You will work closely with Engineering and Design teams, as well as with Maven's Growth and Client Success teams, and with clients.
Responsibilities
- Make it scale and just work: drive the shift from manual to programmatic reconciliation, self-serve eligibility, and automated claims so member and provider volume grows without operational headcount growing with it
- Build and enforce a triage framework for custom client requests: evaluate against platform leverage, sequence against the core roadmap, route to the right owner, and communicate decisions with clarity
Requirements
- A track record of scaling an operational product to reliability: you have taken something manual and error-prone and made it run quietly at volume
- Direct experience with claims infrastructure: submission, adjudication, remittance, reconciliation, and provider payments, and a clear view of the highest-risk points in that pipeline
Skills
- High ownership: you operate like a founder and do not wait for direction
- Individual pay decisions are based on qualifications, experience, and skillset.
- Maven embraces a flexible hybrid work model.
- Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA.
- This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
- Benefits That Work For You
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
Compensation
- The base salary range for this role is 260,000-285,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.
Benefits
- Manage and develop a team of PMs spanning benefits, payments, and eligibility/enrollments
- 10+ years in product with meaningful time on benefits, eligibility, claims, or payer systems in a complex B2B2C or healthcare environment.
- Deep fluency in how benefits data flows from employer configuration through eligibility verification through member activation, and where it breaks
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.
- 1099/Contract Providers are ineligible for these benefits.
Company info
- At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals.
Equal opportunity
- Maven is an affirmative action and
- equal opportunity employer.
- equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
This listing is sourced directly from Maven Clinic's careers page and normalized into a canonical job model.