Twin Health
Staff Product Designer
Remote, USA · Staff+
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About the role
- Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.
- Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.
- Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members.
Responsibilities
- Architect Persona-Driven Journeys: Take the lead on multiple programs by mapping out tailored end-to-end enrollment flows.
- Design targeted experiences centered around the established value propositions of your personas to create a seamless, persuasive transition from initial program discovery to active participation.
- High visual polish is critical to building trust, and you must balance this premium consumer-facing aesthetic with rapid execution.
- Collaborate closely with marketing, hardware/logistics, and clinical operations to ensure the physical realities of unboxing and hardware setup align perfectly with the digital UX.
- Omnichannel Agility: Deep expertise spanning responsive web and native mobile design patterns.
- Influence Without Authority: Drive a cohesive, user-first mindset across product, engineering, and client-facing teams.
- You understand how to use design to drive adoption and build user habits from day one.
Requirements
- Your portfolio must be a masterclass in both high-end visual polish (consumer-facing or marketing-led design) and complex, multi-touchpoint journey mapping, showcasing how you connect digital and physical interactions.
- Research & Strategy Expertise: Proven experience conducting user research, defining actionable personas, and successfully translating those strategic insights into tailored, high-converting product flows.
- Systems & Logistics Literacy: Experience designing for hardware-software integrations or complex logistical workflows (e.g., shipping tracking, appointment routing) is a distinct advantage.
- You can communicate clearly with engineering regarding technical capabilities and data flows.
- This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S.
Compensation
- A competitive compensation package in line with leading technology companies
Benefits
- Clearly articulate your research-backed design rationale and align disparate groups around a shared vision for an unparalleled onboarding experience.
- Domain Expertise: Proven experience designing complex consumer enrollment flows, digital healthcare journeys, or premium e-commerce/unboxing experiences.
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
- 401k retirement savings plan
Company info
- At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care.
- We start by building a dynamic model of each person's metabolism - drawing on thousands of data points from CGMs, smartwatches, and meal logs - that maps their personal path to better health.
- Working here
- to improve the metabolic health and happiness of our members.
- We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.
- Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace®.
- With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally.
- Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.
- Join us as we reinvent the standard of care in metabolic health.
- In this pivotal role, you'll take the lead on the member-facing programs that introduce people to our life-changing care.
- Your top priority will be architecting the end-to-end service journey-from the moment a member is introduced to our offering through their complete onboarding.
- You will act as a strategic visionary in a fast-moving environment, mapping out complex enrollment flows and translating them into highly engaging experiences that inspire program adoption by clearly demonstrating the transformative benefits of our care.
Visa & Work Authorization
- This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S.
This listing is sourced directly from Twin Health's careers page and normalized into a canonical job model.