Equinox

Studio Crew, Miami

Miami, FL, United States · Part-time

Sponsorship not specifiedDetected 4 days ago

Customer SupportCommunicationProblem SolvingMentoringOrganizational Skills

About the role

With every ride, we aim to redefine health and happiness.
It comes to life through the ride, the relationships, and the unparalleled hospitality.
We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.

Maintain a positive attitude and take initiative
Provide support to the SoulCycle instructors to ensure a successful class check-in process
Maintain product knowledge for all studio retail operations
Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

Part-time employees must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday.
Must have customer service experience
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have outstanding customer service and problem solving skills
Must have a positive, can-do attitude
Must have friendly and professional phone and email etiquette
Must have superior organizational skills

We're purpose-driven.
It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.
And all of that comes from our people.
Join us-we'd love to have you
To foster an open, diverse, & inclusive community-while embracing each unique individual exactly as they are.
To make a real, lasting impact, we'll work nonstop to embrace and create change.
Because nobody is equal until everyone is equal.
Additionally, all employees are expected to be available to work peak holiday shifts.
The responsibilities and duties of this position described here are representative of those an employee must perform.
This is not a comprehensive list and other duties may be assigned.
Provide high level customer service and hospitality to clients
Assist the Studio Management in daily studio tasks and projects
Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
Assist with the training and coaching of new hires for the front desk staff team
Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
Bathroom and changing room cleaning

This listing is sourced directly from Equinox's careers page and normalized into a canonical job model.