Panasonic

Technical Call Center Agent-Bilingual-French

Leawood, Kansas

No sponsorship$17k-$20kDetected 41 days ago

About the role

Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions.
Eligibility for each benefit may vary based on employment status, location, and length of service.
The wage range of $17.00-$20.00 is just one component of Panasonic's total package.

The primary focus of this team is to ensure end users have the support and knowledge they need to effectively utilize Clearview product within their day-to-day operations.

If you are actively looking or starting to explore new opportunities, send us your application!
All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
All candidates must have valid authorization to work in the U.S. Thank you for your interest in Panasonic.

Actual compensation varies depending on the individual's knowledge, skills, experience, and location.

Health Benefits - Medical, dental, and vision.
Voluntary Benefits - Life, accident, critical illness, disability, and pet insurance.

Overview Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat.
We are known for our excellent customer service, and our agents play a significant role in building and maintaining this reputation.
Taking inbound technical support and customer service inquiries from our customers through phone/email/chat or other similar avenues Thoroughly troubleshooting a wide variety of topics related to Clearview product Creating and resolving tickets for support Supporting fellow agents with any questions, they are unable to resolve Placing outbound calls to customers to provide updates and follow-up

This listing is sourced directly from Panasonic's careers page and normalized into a canonical job model.