Sequencing

Sequencing

Genetic Health Coach

Remote, US, USA · Full-time

Sponsorship not specifiedDetected 48 days ago
Customer SuccessBioinformaticsCommunicationMentoringPlain Language

About the role

  • Sequencing.com is hiring a Genetic Health Coach to join our Customer Success team.
  • You will sit with customers over video and turn their whole genome sequencing results into clear, personalized health insights they can actually use.
  • You will report into Customer Success, and experienced coaches will train and mentor you as you grow your skill in reading the genome.

Responsibilities

  • Build real trust and rapport with people from all backgrounds and levels of scientific knowledge.
  • What you'll own Coach customers one on one over video every day, walking them through their whole genome sequencing results.
  • Create a safe space where customers feel free to ask any question.

Requirements

  • Master's degree in Genetic Counseling, or a PhD in genetics, genomics, or a closely related life sciences field.
  • Comfort with ambiguity and confidence explaining the limits of genetic information.

Benefits

  • The opportunity Sequencing.com is hiring a Genetic Health Coach to join our Customer Success team.
  • Help build educational resources and coaching materials that customers and coaches rely on.
  • This is a high volume, fully remote role where you build trust every day and help people understand what their DNA means for their health.

Company info

  • Guide customers through their genomic data and stay clear about what genetic results can and cannot tell them.

This listing is sourced directly from Sequencing's careers page and normalized into a canonical job model.