Harvard University
Assistant Manager, Annenberg Dining Hall
Cambridge, MA, United States · Mid · Contract
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About the role
- Harvard University Dining Services (HUDS) advances the mission of Harvard University through its multiple food and beverage venues on campus.
- HUDS' Residential Dining program seeks an Assistant Manager who enjoys creating a welcoming dining environment that celebrates diverse, delicious, nutritious, and sustainable food.
- The Assistant Manager is an ambassador for those values in our dining operations.
Responsibilities
- Undergraduate dining halls serve as a student's home kitchen, where they experience personalized hospitality and familiarity to support their individual needs.
- Develop and maintain positive, professional relationships with front line service staff via regular meetings, two-way communication, timely feedback, collaboration, and consistent visibility in the work unit.
- Develop and maintain professional relationships with Union Shop Stewards.
- Support for families and caregivers
Requirements
- Must be able to lift (approximately 20 to 30 pounds), bend, stoop and perform other physical exertion
- Ability to stand for extended periods of time
- Minimum of 2 years' relevant work experience
Skills
- Associates or Bachelors Degree in Hospitality Management or related field preferred
- Previous financial and human resource management experience in a food industry environment.
- Ability to learn and adapt to new systems and applications as needed.
- Ability to work nights, weekends and holidays and be on-call as needed.
- Experience with the sale and execution of catered events.
- Experience managing in a unionized environment.
- Knowledge of Kronos timekeeping software or similar system.
- Knowledge of FoodPro Menu Management system.
- Demonstrated ability to deliver exceptional customer service.
- Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a diverse constituency.
- Strong time management, organizational and multi-tasking skills.
- Good professional judgment and ability to independently make sound business decisions.
Compensation
- $20k-$30k
Benefits
- Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
- Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Company info
- We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
- We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives.
Equal opportunity
- EEO/Non-Discrimination Commitment Statement
- equal opportunity and non-discrimination.
Visa & Work Authorization
- Information: Harvard University is unable to provide visa sponsorship for this position
- Certain visa types may limit work location.
- Individuals must meet work location sponsorship requirements prior to employment.
This listing is sourced directly from Harvard University's careers page and normalized into a canonical job model.