THE Dermatology Specialists
Revenue Cycle Systems Manager
Long Island City, NY
Sponsorship not specifiedDetected 26 days ago
SQLData VisualizationComplianceAR/VRHIPAALeadershipCommunicationCollaborationProblem SolvingClaims Management
About the role
- New York City's Largest Dermatology Practice We're a full-service dermatology practice with 50+ locations across Manhattan, Brooklyn, Queens and Long Island.
- This role is responsible for payer setup, EDI enrollment and management, file maintenance, fee schedule configuration, and custom reporting.
- Exclusive discounts on select cosmetic services.
Responsibilities
- The Revenue Cycle Systems Manager leads and oversees system configuration and maintenance activities within the eClinicalWorks platform that directly impact revenue cycle performance.
- The Supervisor ensures data integrity, system optimization, and alignment between system build and operational workflows to support efficient billing, claims processing, and cash flow.
- This role partners closely with revenue cycle operations, IT, and payer stakeholders to drive accuracy, scalability, and continuous improvement.
- Manage file maintenance within eCW, including provider master files, facility setup, insurance plans, billing groups, and system tables to ensure data consistency and integrity.
- Design, develop, and maintain custom eCW reports and dashboards to support revenue cycle performance, operational monitoring, and leadership reporting needs.
- Partner with AR, billing, and front-end teams to ensure system configurations support workflows for eligibility, charge capture, claim submission, and payment posting.
- Troubleshoot system-related issues impacting claims, payments, or reporting; coordinate with internal IT and external vendors to resolve defects and optimize performance.
- Develop and maintain standard operating procedures (SOPs) for all system-related functions, including payer build, EDI enrollment, and fee schedule updates.
- Train and support revenue cycle and operational staff on eCW system functionality, reporting tools, and best practices.
- Lead continuous improvement initiatives to enhance system utilization, automate workflows, and improve reporting capabilities.
Requirements
- 5+ years of experience working within eClinicalWorks, with deep expertise in system configuration, payer setup, and revenue cycle workflows.
- Strong knowledge of EDI transactions (837, 835), clearinghouse processes, ERA/EFT enrollments, and payer connectivity.
- Strong understanding of end-to-end revenue cycle processes, including front-end, billing, AR, and payment posting workflows.
Nice to have
- Experience in multi-specialty, dermatology, or ophthalmology/refractive services environments.
- Familiarity with SQL, report writing tools, or data visualization platforms.
- Experience supporting system implementations, upgrades, or optimizations within eCW.
Benefits
- Excellent Benefits Package (medical, dental, vision,401K) 120 hours of Sick /Vacation time; Paid holidays Access to Care.com to support childcare, senior care, pet care, and other family needs.
- Maintain and update fee schedules within eCW, ensuring alignment with payer contracts, reimbursement methodologies, and organizational pricing strategies.
- Collaborate with payer relations and contracting teams to translate contract terms into accurate system configurations and reimbursement models.
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