SpryPoint
Learning Designer - 12 Month Contract
Remote - Canada
Sponsorship not specifiedDetected 15 days ago
Customer SupportCommunicationCollaborationWriting
About the role
- The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆 SpryPoint is modernizing how utilities serve their communities.
- Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations.
- If all goes well, we'll be excited to extend an offer and welcome you to the team.
Responsibilities
- References & Offer We'll connect with your references to validate all the great things we've learned about you.
- Throughout the process, we'll be looking at communication, structured thinking, instructional design capability, stakeholder collaboration, and delivery mindset.
- Let us know and we'll work with you to provide the necessary support.
Requirements
- 2+ years of experience creating high-quality training material for software applications
- Strong proficiency in Articulate Rise and Storyline, with working knowledge of LMS platforms and SCORM-based publishing workflows
- While not required, this helps us confirm your professional background and accelerates our review process.
- Certificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field
- Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifacts
- A curiosity for AI-powered tools (e.g., Synthesia, NotebookLM) and a willingness to experiment, iterate, and bring fresh ideas to how we deliver learning digitally
- Excellent verbal communication and advanced writing skills in English
- Demonstrated interest in lifelong learning
Nice to have
- Experience in the utility sector, SaaS, or software implementation is preferred but not required
Compensation
- 💫 Expect More From Your Career at SpryPoint 🚀 Work your way - Remote-first environment with flexible working hours across North America 💰 Competitive Total Rewards - Comprehensive compensation package that grows with you 💻 Complete Setu
Benefits
- Assignment A learning design exercise where you'll transform a technical document into a training activity.
Company info
- utility leaders should expect more from their technology providers.
- With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
- We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process.
- Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
- As a Learning Designer at SpryPoint, you will be an integral part of the Learning Design & Enablement team.
- You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.
- You will report to the Manager, Learning Design & Enablement, work closely with fellow Learning Designers and also with our product development team, our UI team, and our Service Delivery team.
- This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites. ✈️
- What sets us apart?
- Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
- Join our award-winning team in transforming an essential industry that powers communities across the Americas. 🌱 The Role The Learning Design & Enablement team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients.
- Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.
Equal opportunity
- Equal Opportunity & Inclusion SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive.
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This listing is sourced directly from SpryPoint's careers page and normalized into a canonical job model.