Guild Garage Group

Guild Garage Group

Customer Service Representative

Garage Door Medics- San Diego, CA · Full-time

Sponsorship not specified$19k-$22kDetected 13 days ago
Customer SupportCommunicationCollaborationMentoringAdaptabilityOrganizational Skills

About the role

  • A People-First Company Built on Trust For over 30 years,

Responsibilities

  • Join Garage Door Medics and build more than a career-build a legacy of trust, service, and community.

Requirements

  • Must be able to work weekends, and the later shift during the week.
  • All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

Nice to have

  • Listen with empathy and professionalism to resolve issues efficiently.
  • Coordinate with techs and office teams to ensure smooth service delivery.
  • Keep precise records of interactions, and proactively suggest additional services when appropriate.
  • You bring 1+ year in customer service-experience in home services, repairs, or tech is a plus.
  • Exceptional communication and active listening skills come naturally.
  • Highly organized, with strong multitasking and time-management abilities.
  • Friendly, adaptable, and calm under pressure.
  • You embrace our tools and values-familiarity with ServiceTitan is a plus (training provided!).

Compensation

  • $19 - 22 per hour
  • This posting provides details on potential commissioned compensation ranges and possibilities.
  • These amounts are not guaranteed and should in no way be construed as a salary offer.

Benefits

  • Health, Vision & Dental benefits; PTO, Holidays, and 401(k) with match.
  • Employee perks and discounts on our services.

Equal opportunity

  • Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D.

Visa & Work Authorization

  • You may opt out of receiving text messages at any time by replying STOP.
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This listing is sourced directly from Guild Garage Group's careers page and normalized into a canonical job model.