Ken Garff

Ken Garff

IT Specialist

Garff Enterprises Corporate Office - Salt Lake City, UT

Sponsorship not specified$21k-$25kDetected 5 days ago
iOSCybersecurityCustomer SupportDNSCommunicationProblem Solving

About the role

  • IT Specialist Ken Garff Automotive Group | Utah Region Desktop Team | Salt Lake City, UT (On-Site) Salary: $21-25/hour DOE Schedule: Monday-Friday, 8:30 AM-5:00 PM.
  • Occasional after-hours, weekend, or travel work may be requested.
  • All employees are expected to embody Ken Garff's RIGHT Values: R espect, I ntegrity, G rowth, H umility, and T eamwork.

Responsibilities

  • Serve as first point of contact for IT support requests via service desk tickets
  • Perform password resets and resolve authentication issues
  • Support email, productivity software, and common business applications
  • Image, configure, deploy, and support laptops, desktops, mobile devices, and peripherals
  • Support conference room technology, webcams, headsets, and related equipment
  • Document known issues and solutions in knowledge base articles
  • Perform other duties as assigned
  • 2+ years in IT operations, technical support, or a related technology role.
  • Relocation assistance is not provided; applicants must currently reside in the Salt Lake metro area or be willing to relocate at their own expense before starting.

Requirements

  • Technical Knowledge: Working knowledge of Microsoft 365 Admin, solid understanding of Windows OS, intermediate hardware troubleshooting and repair skills, endpoint management, and modern business technology.
  • Problem Solving: Analytical mindset with the ability to troubleshoot issues, coordinate solutions, and improve technology processes.
  • You enjoy solving problems, improving processes, and helping others succeed through technology.
  • Candidates must be at least 18 years old, authorized to work in the U.S., hold a valid driver's license, and maintain a professional appearance.
  • Working knowledge of Microsoft 365 Admin, solid understanding of Windows OS, intermediate hardware troubleshooting and repair skills, endpoint management, and modern business technology.
  • Analytical mindset with the ability to troubleshoot issues, coordinate solutions, and improve technology processes.

Nice to have

  • Experience with Windows, macOS, and iOS operation, deployment, and management
  • Familiarity with Active Directory user management
  • Experience with RSAT tools such as DHCP and DNS
  • Basic knowledge of endpoint management or imaging tools
  • IT-related certifications (A+, Network+, etc.)

Skills

  • This is not an exhaustive list of job responsibilities, skills, duties, or requirements.

Compensation

  • Salary: $21-25/hour DOE

Company info

  • The Company reserves the right to revise this job description and assign additional or different tasks as circumstances require.

Visa & Work Authorization

  • Candidates must be at least 18 years old, authorized to work in the U.S., hold a valid driver's license, and maintain a professional appearance.
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