Ernest Packaging Solutions

Director of Operations

San Luis Obispo, California, United States · Director · Full-time

Sponsorship not specified$90k-$120kDetected 6 days ago

SalesAccountingSAPProcess ImprovementERPInventory ManagementCustomer SupportLeadershipCollaborationLean Manufacturing

About the role

When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
This role provides clear direction, strong leadership, and consistent motivation to ensure operational excellence across the business.
At Ernest, when one person moves ahead, we all move forward.

Direct the day to day operations of the division. Manage, supervise, train, motivate, and maintain full accountability for office, warehouse, customer service, purchasing, accounting, and inventory functions and departments.
Equip, support, and hold departmental leaders accountable for adopting company and divisional initiatives and change efforts.
Manage, support, train, and cultivate the development and success of inside staff. Maintain strong employee morale and a positive working environment.
Review daily reports, support the Sales Manager with account and salesperson analysis, and lead the resolution of operational issues. Monitor inventory levels and maintain healthy turn rates.
Through effective collaboration with customers, vendors, and employees, the Director of Operations fulfills our commitment to profitability while strengthening the relationships that drive long term success.
This position serves as the central point of alignment within a dynamic operation, harnessing the strength of our people and processes to deliver meaningful results for our customers and the company.
Proven ability to motivate teams, drive accountability, and align operational execution with company objectives.
Strong organizational, analytical, and decision making skills with the ability to manage multiple priorities in a dynamic environment.

3 to 5 years of experience managing a business operation, with direct responsibility for day to day performance, team leadership, and operational outcomes.
Experience balancing customer expectations with operational policies and supplier partnerships.
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage?
Strong working knowledge of ERP systems with the ability to navigate, analyze, and leverage data to drive operational decisions. SAP experience is preferred but not required.

Define responsibilities of assigned staff positions to achieve business objectives. Provide regular performance feedback and conduct annual reviews.
Develop and maintain an annual business plan that includes programs focused on improving profitability. Coordinate projects and implement and sustain cost saving measures.

For over 80 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself.
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service.
Even after decades of delivering great packaging to our customers, that commitment has never changed.
We always find the best solution to fit our customers' needs, even if we have to invent it!

This listing is sourced directly from Ernest Packaging Solutions's careers page and normalized into a canonical job model.