Monks

Account Director

Toronto, Ontario, Canada · Director

Sponsorship not specified$130k-$150kDetected 1 day ago

ExpressA/B TestingProject ManagementStakeholder ManagementWritingForecastingLeadershipCommunicationProblem Solving

About the role

The ideal candidate is proactive, organized, and comfortable navigating ambiguity.
This is a highly visible role requiring both executive presence and hands-on leadership within a collaborative integrated agency environment.

Lead strategic client relationships (day to day & senior levels), positioning the team as a true business partner
Drive alignment across clients, internal teams, and partner agencies within the integrated agency team (IAT)
Build key relationships with internal discipline leads as well as lead, mentor, and support account team members across levels
Lead full Program team to sustain success and further drive efficiency and quality
Collaborate with creative, strategy, and production teams to deliver integrated solutions
Manage high-volume workflows across multiple concurrent projects and asset builds
Drive efficiencies across timelines, briefing processes, feedback management, and resource allocation
Identify operational risks early and proactively develop solutions
Partner closely with project management to ensure teams are set up for success
Lead creative process from briefing to execution across multiple client deliverables, including digital advertising/marketing programs.

While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).
Manage all processes required to obtain a range of client approvals

Minimum Bachelor's degree
8-12+ years of marketing experience in a fast-paced, independent environment
Demonstrated ability to execute large-scale strategies and programs, with experience managing diverse set of digital marketing programs mapping back to larger strategy and objectives
Ability to write a campaign brief and give strong direction to the creative team
Strong project management skills to organize teams across complex projects.
Understanding the 'soft side'-the back-and-forth of creative ideas-is definitely a plus.
Interest in AI-enabled marketing workflows, innovation, and operational transformation

Monitor account health including scopes, utilization, burn management, SLAs, and delivery KPIs
Provide general leadership for the account team, with two direct reports, while maintaining overall oversight of the team's operational health.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive.

This listing is sourced directly from Monks's careers page and normalized into a canonical job model.