Tempus AI
IT Support Specialist I
New York City · Mid
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($50,000) is below the Level I prevailing wage of $84,219. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Bioengineers and Biomedical Engineers (17-2031) · New York-Newark-Jersey City, NY-NJ. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way.
- Actual salary may vary based on qualifications and experience.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Responsibilities
- Addressing and mitigating technology-related issues for employees, i.e. desktop support
- Work in Tempus' ticketing system to communicate, track, and remediate actions taken, and create Wikis or How-To guides for employees
Nice to have
- Experience Installing and troubleshooting issues with software, including MS Office, Windows Server, and SaaS products (Google Suite, Dropbox, etc)
- Familiar with SaaS ticketing systems (Zendesk, ServiceNow, etc)
- Installing and supporting security products like endpoint and anti-virus/malware protection
- Basic network and VOIP phone system troubleshooting
- Administering identity management products (MS Active Directory, Okta, Google Admin, etc)
- Exceptional customer service and communication skills, including writing reports, business correspondence, user instructions, and procedures
- Proficiency in supporting and troubleshooting both macOS and Windows 11
- Minimum of 2 years in an IT related field and/or relevant customer service role
Compensation
- The expected salary range may vary for other locations.
Benefits
- Passionate about precision medicine and advancing the healthcare industry?
This listing is sourced directly from Tempus AI's careers page and normalized into a canonical job model.