AppsFlyer

AppsFlyer

Support Engineer

San Francisco

Sponsorship not specified$110k-$120kDetected 1 day ago
iOSAndroidSQLData AnalysisComputer VisionLLMsAccount ManagementCustomer SuccessCustomer SupportCommunication

About the role

  • AppsFlyer helps brands make good choices for their business and their customers with its advanced measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. Built on the idea that brands can increase customer privacy while providing exceptional experiences, AppsFlyer empowers thousands of
  • creators and 10,000+ technology partners to create better, more meaningful customer relationships.

Responsibilities

  • Create and lead support improvement processes across the company.
  • Manage various internal projects, such as: training, ensuring support readiness for new feature releases, etc.

Requirements

  • 2+ years of experience with technical support / QA / data analysis/development/ technical account management
  • Business Proficiency in English

Skills

  • Position number - 2850
  • The right talent will be a natural problem-solver and a strong communicator.
  • This individual would also work closely with AppsFlyer's R&D, Customer Success and Product Teams.
  • This individual will also impact the product's evolution by providing feedback that can be integrated into future product development.
  • Please submit your CV in English.

Compensation

  • For our US-based candidates, the expected On Target Earnings (OTE) range from $110,000 to $120,000 (including bonus or commission).

Company info

  • Being a technical poc for select VIP customers, working closely with the sales and business teams.
  • We value and encourage curiosity, diversity, and innovation from all our employees, customers, and partners.

This listing is sourced directly from AppsFlyer's careers page and normalized into a canonical job model.