College of DuPage
Supervisor, Academic Lab (PT), CPRN40472OCT
US
Sponsorship not specifiedDetected 62 days ago
Communication
About the role
- Hires, trains, schedules, supervises, and evaluates student lab aides.
- Applies managerial expertise to determine the promotion, disciplinary measures or termination of employment for lab aides.
- Provides assistance in the scheduling of classroom labs and handles schedule conflicts.
Responsibilities
- Lab responsibilities include the hiring, training, scheduling, and supervising of lab assistants, the installation and maintenance of hardware and software, the day-to-day support of instructors and students using the labs, the creation and distribution of lab related documents, and the gathering of lab usage statistics.
- Maintains communication with faculty on all lab problems that affect student usage.
- Provides technical assistance to lab patrons with computer software, printing, and the use of scanner, digital projector, document camera, video player, and copier machine.
- Identifies, troubleshoots, and creates Help Desk tickets for problems with software, hardware, audio and video equipment.
- Provides daily lab activity reports to the Manager and other lab support staff.
- Develops technical and procedural documentation for both external and internal use.
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This listing is sourced directly from College of DuPage's careers page and normalized into a canonical job model.