College of DuPage

College of DuPage

Supervisor, Academic Lab (PT), CPRN40472OCT

US

Sponsorship not specifiedDetected 62 days ago
Communication

About the role

  • Hires, trains, schedules, supervises, and evaluates student lab aides.
  • Applies managerial expertise to determine the promotion, disciplinary measures or termination of employment for lab aides.
  • Provides assistance in the scheduling of classroom labs and handles schedule conflicts.

Responsibilities

  • Lab responsibilities include the hiring, training, scheduling, and supervising of lab assistants, the installation and maintenance of hardware and software, the day-to-day support of instructors and students using the labs, the creation and distribution of lab related documents, and the gathering of lab usage statistics.
  • Maintains communication with faculty on all lab problems that affect student usage.
  • Provides technical assistance to lab patrons with computer software, printing, and the use of scanner, digital projector, document camera, video player, and copier machine.
  • Identifies, troubleshoots, and creates Help Desk tickets for problems with software, hardware, audio and video equipment.
  • Provides daily lab activity reports to the Manager and other lab support staff.
  • Develops technical and procedural documentation for both external and internal use.

This listing is sourced directly from College of DuPage's careers page and normalized into a canonical job model.