Rising Tides Solutions, LLC

Rising Tides Solutions, LLC

Head of Technical Delivery

Richmond, VA

Sponsorship not specifiedDetected 23 days ago
ForecastingLeadershipPlain Language

About the role

  • This role is fully accountable for the overall health, quality, and profitability of execution across all client engagements.
  • Crucially, you will ensure we successfully realize revenue from sold work by partnering closely with Sales to seamlessly align our technical pipeline, capacity, and execution.
  • This is not a passive, non-technical management role.

Responsibilities

  • Inject Technical Oversight into PM & Pod Layers: Lead and develop the PM Lead and Pod Leaders, enforcing clear technical ownership, execution standards, and accountability so PMs act as true drivers of successful project outcomes, not just task coordinators.
  • Bridge Pre-Sales and Engineering: Partner with Sales and the Technical Council during pre-sales to provide input on engineering estimation, deal shaping, and resourcing strategies, ensuring seamless transitions to delivery.
  • Optimize Staffing & Forecasting: Own resource allocation across engagements, utilizing data and AI-assisted insights to perfectly match engineering capabilities with project needs while actively managing utilization and bench.
  • Drive Lightweight Operational Excellence: Define and reinforce streamlined, effective delivery processes that reduce manual friction and leverage AI tools for tracking and knowledge sharing-focusing on root causes rather than adding bureaucratic processes for its own sake.
  • Lead Critical Technical Interventions: Take direct ownership of high-risk engagements or delivery escalations, stepping into complex client environments to stabilize engineering architecture, rebuild confidence, and solve structural bottlenecks.
  • Lead and develop the PM Lead and Pod Leaders, enforcing clear technical ownership, execution standards, and accountability so PMs act as true drivers of successful project outcomes, not just task coordinators.
  • Partner with Sales and the Technical Council during pre-sales to provide input on engineering estimation, deal shaping, and resourcing strategies, ensuring seamless transitions to delivery.
  • Own resource allocation across engagements, utilizing data and AI-assisted insights to perfectly match engineering capabilities with project needs while actively managing utilization and bench.

Requirements

  • Must have previous hands-on coding experience as a Software or Data Engineer, with the ability to comfortably review architectures and challenge technical assumptions.
  • You know how to operate without every detail handed to you.
  • Your starting pay is determined by your years of experience, interview performance, and core technical capabilities.
  • Required Skills & Experience:
  • Proven Engineering Roots: Must have previous hands-on coding experience as a Software or Data Engineer, with the ability to comfortably review architectures and challenge technical assumptions.

Nice to have

  • Executive-level experience delivering software solutions to Fortune 500 clients
  • Deep familiarity with modern data, AI, and cloud software engineering ecosystem stacks.
  • Who Thrives at RTS Labs?
  • RTS Labs is built for people who want real ownership, not layers of permission.
  • We're a delivery-first AI, data, and software engineering consultancy.
  • We ship production systems, not slide decks.
  • We don't reward theater, over-process, or long meetings that avoid the actual work.
  • We care about solving hard problems, communicating clearly, and earning trust through execution.

Skills

  • 10+ years of experience in delivery leadership roles within software engineering consultancies or IT services organizations.

Compensation

  • $180,000 to $220,000 / year
  • Team members living within 30 miles of our Glen Allen/Richmond, VA office sync up on a hybrid schedule, while those living further out are entirely remote.
  • To ensure total pay equity across our team, all of our salary ranges are benchmarked strictly to the Richmond market standard and are not adjusted downward or upward based on a candidate's specific location or local cost of living.
  • Our Workplace & Compensation Philosophy: RTS Labs operates on a flexible, hybrid-remote model.
  • Final Determination: Your starting pay is determined by your years of experience, interview performance, and core technical capabilities.
  • Instead of using past resume titles, we map your skills directly to our 1-10 leveling framework based on your execution during our assessments.

Benefits

  • Continuous Learning: $1,000 towards professional development time per year to spend on certifications, courses, or tech conferences of your choice.
  • Flexible PTO: Take the time you need to recharge, we trust our team.

Company info

  • Welcome to RTS Labs. We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle. We operate with a fast-paced, startup-style energy where fresh thinking is rewarded, bureaucracy is non-existent, and complex engineering puzzles are solved every day.
  • We don't just talk about having a great culture, we have the hardware to prove it. RTS Labs was officially named a Great Place to Work 2026, took home the Innovator Award (the "New Ideas" specialty award) at the Top Workplaces ceremony, and ranks proudly among the Top Workplaces in Virginia. If you want to build cutting-edge data architecture alongside an award-winning team, you've found your home.
  • The Role:
  • We are seeking a deeply technical, high-impact Head of Technical Delivery to lead, scale, and inject strong operational discipline into our delivery organization. This role is fully accountable for the overall health, quality, and profitability of execution across all client engagements. Crucially, you will ensure we successfully realize revenue from sold work by partnering closely with Sales to seamlessly align our technical pipeline, capacity, and execution.
  • Welcome to RTS Labs.
  • We are a premier AI, Data, and Software consulting firm partnering with high-growth startups and enterprise brands to build tech that moves the needle.
  • We operate with a fast-paced, startup-style energy where fresh thinking is rewarded, bureaucracy is non-existent, and complex engineering puzzles are solved every day.
  • We don't just talk about having a great culture, we have the hardware to prove it.
  • RTS Labs was officially named a Great Place to Work 2026, took home the Innovator Award (the "New Ideas" specialty award) at the Top Workplaces ceremony, and ranks proudly among the Top Workplaces in Virginia.
  • If you want to build cutting-edge data architecture alongside an award-winning team, you've found your home.
  • if you track a level above or below the role you applied for, we will tell you early to align expectations.
  • This ensures all new hires are paid equitably in line with what current team members with similar experience earn here.
  • We provide a 4% company match after six months to invest in your future.
  • We shut down the company every year between December 25th and January 2nd so everyone can fully unplug and spend time with family.

Equal opportunity

  • Equal Opportunity Employer.
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