other

Associate, Client Service

Toronto, Ontario · Full-time

Sponsorship not specified$55k-$65kDetected 20 days ago

Project ManagementAccount ManagementLeadershipCommunicationAdaptability

About the role

We're looking for someone who can move quickly, sweats the details, and genuinely cares about the client experience.
In this role, you'll be embedded in day-to-day account management, keeping campaigns and relationships running smoothly across a mix of traditional and digital media.
It's important that this role anticipates what's coming next and makes sure the team is always a step ahead.

Own your accounts day-to-day
Build and polish client-facing materials (decks, reports, recaps) that go out the door without a round of revisions first.
Own your accounts day-to-day; hitting deadlines, responding quickly, and keeping clients confident that things are under control.
Coordinate across internal teams (planning, buying, creative, finance) to manage dependencies and keep deliverables on track.
Having been named to The Globe & Mail's list of Canada's Top Growing Companies for three consecutive years, Other. is in an exciting period of sustained growth and making key hires to support what's next.

1-3 years of experience in client services, account management, or a client-facing agency role.
traditional media (TV, OOH, print, radio), digital/performance media, or media planning preferred. Direct agency experience is a strong asset.
Sharp communication skills and a high attention to detail.
Proven ability to manage multiple projects simultaneously, delivering on time and to a high standard.
Comfortable working with media plans, campaign reports, and the rhythm of how advertising gets made and executed.
Comfortable coordinating across internal teams to manage dependencies and keep things on track.
You stay ahead of things, you spot what needs to happen and move on it.
You focus your energy on work that actually moves the needle, not just work that keeps you busy.
You let results drive decisions, and you commit fully once a direction is set.
You'd rather do the right thing now than the easy thing later.
You push past the obvious and do the hard thinking, but always make sure you're understood.

Background in advertising
traditional media (TV, OOH, print, radio), digital/performance media, or media planning preferred.

$55,000 - $65,000 CAD per year for comparable full-time permanent role, depending on experience, pro-rated for contract positions.
This is a hybrid role with some in-office presence in downtown Toronto.
We use AI-assisted tools to support the recruitment process; all decision-making is done by humans.
This is a net new role, created in response to evolving business needs.

Other. is raising the bar in the North American advertising industry, setting a new standard for measurable impact, transparency, and accountability for both our team and the clients we partner with.
We are a privately owned, Toronto-based team of approximately 50, led by a small Leadership Team.

This listing is sourced directly from other's careers page and normalized into a canonical job model.