Bdainc
Director, North American Fulfillment
Plainfield, Indiana, United States · Director
Sponsorship not specified$150k-$170kDetected 33 days ago
Supply ChainProcess ImprovementLeadershipWarehouse Management System
About the role
- We are seeking a senior operations leader to oversee our flagship fulfillment facility and provide strategic leadership across our North America network.
- This role is accountable for driving operational excellence, scaling a multi-site distribution model, and delivering best-in-class service for a diverse client base.
- The role also plays a critical part in shaping the future of our network through technology, automation, and data-driven decision-making.
Responsibilities
- Lead day-to-day operations across a multi-site, multi-shift North America network, ensuring consistent execution and service
- Drive measurable improvements in safety, quality, service levels, and employee engagement
- Build and develop a high-performing leadership team, creating a strong bench to support growth and succession planning
- Own full P&L performance across labor, facilities, freight, capital investments, and systems
- Develop and execute strategic financial plans aligned to business objectives
- Lead integration of newly acquired facilities into unified systems, processes, and performance metrics
- Optimize network performance through process standardization and continuous improvement
- Evaluate and implement automation, systems, and infrastructure enhancements leading to improved throughput and cost reduction
- Champion Lean principles and Six Sigma methodologies, including Kaizen events, to drive continuous improvement
Requirements
- Hands-on, high-impact leader with the ability to operate both strategically and tactically
- Data-driven decision maker with a track record of solving complex problems and delivering measurable results
- 8+ years of progressive supply chain or operations experience, including 2+ years in senior leadership across multiple sites
- Experience implementing Warehouse Management Systems (WMS)
- Experience with Lean, Six Sigma, and continuous improvement methodologies
- 10% travel across North America required to support site alignment and performance
- Ability to operate effectively in both office and distribution center environments, including standing, walking, and observing operations
- Must be 18 years or older to apply.
- Builder of teams and culture, with a focus on accountability, engagement, and performance
- Proven ability to lead in fast-paced, complex, and evolving environments while managing multiple priorities
- Communicate effectively at all levels of the organization, influencing strategic decisions and outcomes
- Bachelor's degree required; MBA preferred
- Demonstrated success scaling operations, driving standardization, and improving network performance
Nice to have
- Bachelor's degree required
- Demonstrated proficiency of Oracle EBS and/or WMS (Manhattan SCALE) preferred
Compensation
- We are pleased to share the base salary range for this position is $150,000 to $170,000.
This listing is sourced directly from Bdainc's careers page and normalized into a canonical job model.