Carenet Health

Carenet Health

Healthcare Advocate, Bilingual

San Antonio, TX, US

Sponsorship not specifiedDetected 1 day ago
Mentoring

About the role

  • Overview The Healthcare Advocate serves as the frontline of Carenet's member and patient experience, ensuring every interaction is handled with accuracy, empathy, and compliance.
  • The role also contributes to continuous improvement by accurately documenting interactions, identifying issues early, and participating in coaching and quality programs that enhance overall service delivery.
  • The wage for the Bilingual Healthcare Advocate is $15.50 per hour.

Requirements

  • Note: Completion of assessments may be required before an applicant can move forward.
  • Completing assessments must be done independently.
  • Completion of assessments may be required before an applicant can move forward.

Compensation

  • Responsibilities Responsibilities and Duties Handle inbound and outbound calls related to healthcare services, benefits, scheduling, and member support Provide accurate information and guidance while demonstrating empathy and professionalis

Benefits

  • This role is critical in delivering high-quality healthcare support that improves access to care, strengthens member satisfaction, and reinforces trust in Carenet's services.
  • By consistently executing service expectations and adhering to regulatory and client requirements, the Healthcare Advocate directly supports operational performance, service quality, and brand reputation.
  • Carenet Health is an

Company info

  • Please note that we are not accepting resumes for this position from external staffing agencies or recruiters.

Equal opportunity

  • Equal Opportunity Employer.

This listing is sourced directly from Carenet Health's careers page and normalized into a canonical job model.