City of Philadelphia
Director of Digital Equity
Philadelphia, PA, United States · Director
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About the role
- With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania.
- As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion.
- The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO).
Responsibilities
- Experience developing and maintaining partnerships with government, nonprofit, academic, and private sector stakeholders
- Develop service delivery standards and performance expectations
- Train and support Lead Navigators and Digital Navigators
Requirements
- Minimum 3 years of supervisory experience managing a team of 5 or more staff
- Experience working with and in service of diverse communities across Philadelphia
- The successful candidate must be a city of Philadelphia resident within six months of hire
Nice to have
- Master's degree in Public Administration, Public Policy, Urban Planning, Information Technology, or related field
- Experience with the City of Philadelphia government, OIT systems, or Philadelphia community organizations
- Knowledge of community technology programs, Digital Literacy Alliance ecosystems, or navigator program models
- Experience managing or overseeing frontline community service teams delivering resident-facing services
- Proficiency in program evaluation, impact reporting, and data-driven decision making
- Bilingual or multilingual skills a plus - Spanish, Chinese, or other languages widely spoken in Philadelphia
Compensation
- Salary cannot exceed $120k
- Establish annual goals, objectives, and performance measures
Benefits
- Develop and implement the City's Digital Equity Strategic Plan
- Develop long-term sustainability strategies for Digital Equity programs
- Oversee all Digital Equity programs and initiatives
- Ensure consistency and quality across all Digital Equity services
Equal opportunity
- The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
Visa & Work Authorization
- Identify funding, sponsorship, and partnership opportunities
This listing is sourced directly from City of Philadelphia's careers page and normalized into a canonical job model.