cece

Bilingual Investigator

Toronto, Ontario, Canada · Full-time

Sponsorship not specified$77k-$82kDetected 20 days ago

Computer VisionCernerCommunicationTime Management

About the role

Reporting to the Manager, Investigations, the key areas of responsibility are to: Receive and review initial complaints and information to gain a comprehensive understanding of the issue to be investigated.
Conduct investigations into complaints/reports.
Identify, obtain and analyze information and documentation relevant to the investigation.

Identify issues to be investigated and develop a comprehensive plan to investigate the complaint/report.
Document all verbal communication in relation to the investigation.

Bilingualism (French/English Level C1, CEFRL) is required.
Knowledge of investigation techniques to enable collection of information.
Knowledge and understanding of legal and administrative law principles.
Knowledge of the Early Childhood Educators Act, 2007 and familiarity with the College's Code of Ethics and Standards of Practice.
Two or three-year college program.
1 to 3 years' experience in the regulatory or early childhood education sector.
Knowledge of the early childhood education sector as well as professional regulation.
Judgement and analytical skills to assess risks and identify issues.
Flexibility to work well independently and in a team in an environment.
Written communication skills to prepare detailed and accurate investigative documentation.
Listening, verbal communication and relationship building skills to communicate with a variety of stakeholders (e.g. courts, Police, complainants, employers).
Resilience, tact and diplomacy to communicate with occasionally irate and frustrated individuals on sensitive matters.
Professional judgment to ensure that information disclosed is appropriate and to maintain neutrality towards all cases/ issues encountered in the role.
Attention to detail to prepare accurate summaries of investigation files and time management skills.

$76,996 - $81,524
The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 65,000 members of the profession in the public interest, pursuant to the Early Childhood Educators Act, 2007.
We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care.
Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.
We are seeking an organized, detail-oriented, and analytical professional who will be accountable for investigating complaints/reports dealing with a diverse range of issues in accordance with legislated requirements and department policies.

The College is committed to providing accommodation.
If you require accommodation, please contact us and we will work with you to meet your needs.

This listing is sourced directly from cece's careers page and normalized into a canonical job model.