Valle DEL SOL

Peer Support - Campus Ambassador

Phoenix, AZ

No sponsorshipDetected 26 days ago

Customer SupportLeadershipCommunicationCollaboration

About the role

This role contributes to Valle del Sol's mission by fostering a therapeutic environment, reducing barriers to care, and supporting positive patient experiences.
Employees may interact with individuals experiencing behavioral health challenges, emotional distress, or complex social needs.

The Peer Support Campus Ambassador serves as a welcoming, supportive, and visible presence throughout the assigned clinic, helping create a safe, respectful, and recovery-oriented environment for patients, staff, and visitors.
Build positive rapport with patients through peer support principles, active listening, empathy, and recovery-oriented engagement.
Encourage participation in treatment, support services, groups, and recovery-focused activities.
Utilize trauma-informed, recovery-oriented, and non-confrontational communication techniques to support de-escalation efforts.
Collaborate with clinical staff, leadership, and security personnel when escalation, safety, or patient support concerns arise.
Support positive interactions in common areas, waiting rooms, entrances, outdoor spaces, and other high-traffic areas.
Assist patients in accessing information, resources, and support services.
Support patient engagement initiatives and activities designed to enhance the overall patient experience.

Must be willing and able to appropriately share lived experience to support others in a professional peer role.
Must be at least 18 years of age.
Must be authorized to work in the United States.
Must be able to pass pre- and continued employment screenings successfully.
Standard safety precautions and personal protective equipment (PPE) may be required as applicable.
Failure to obtain or maintain required credentials, clearances, or compliance requirements may impact eligibility for employment or continued assignment in the role.

Conduct wellness check-ins and proactively engage patients who may appear isolated, distressed, anxious, frustrated, or disengaged.

We are committed to providing equal employment opportunities to all qualified individuals.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Valle del Sol is an Equal Opportunity Employer.
If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at VdSHR@valledelsol.com.

This listing is sourced directly from Valle DEL SOL's careers page and normalized into a canonical job model.