McKesson

Product Manager, (EHR Oncology Education)

Work at Home - Texas, USA (WTXA), United States of America

Sponsorship not specifiedDetected 22 days ago

Customer SupportCadenceEHR/EMRCommunication

About the role

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.

Lead customer-facing program kickoffs and working sessions, translating customer goals into documented program requirements (trigger identification and refinement, audience, cadence, content inputs, approvals, and reporting).
Oversee content intake, build, and proof cycles, including using established templates/workflows, managing revisions, and ensuring customer approvals are secured on time.
Ensure marketing automation coordination for targeted sends, including aligning key values/fields needed for automation workflows and confirming build completion prior to launch.
Maintain program trackers and operational documentation, ensuring accurate records of program status, approvals, changes, and milestones across active programs.
Partner effectively across Sales, Operations, Analytics, and Marketing Automation to provide responsive customer service, timely issue resolution, and consistent program execution.
strong organization, prioritization, and documentation; able to manage parallel workstreams and dependencies across teams.
Cross-functional coordination with analytics and marketing automation partners, including workflow build dependencies and launch readiness.
Own monthly and program-to-date reporting delivery for customers, producing clear readouts and responding to performance questions in partnership with internal stakeholders.

Clinical background required (3+ years) with ability to translate clinical concepts into clear program requirements and operational decisions.
Operational execution in a regulated environment: comfort with structured workflows, required approvals, and maintaining audit-ready artifacts and trackers.
comfort with structured workflows, required approvals, and maintaining audit-ready artifacts and trackers.

Community oncology or specialty practice experience
familiarity with oncology practice workflows and terminology.
Issue identification and resolution, including effective troubleshooting and cross-team coordination when delivery or reporting anomalies arise.

Community oncology or specialty practice experience; familiarity with oncology practice workflows and terminology.
Experience supporting targeted or segmented digital education programs delivered within the provider workflows.
Familiarity with marketing automation workflows and analytics reporting tools used for program performance reporting.
Success Metrics
On-time kickoff-to-launch execution, with clear milestones, dependency management, and minimal launch delays.
High customer satisfaction clear communication, responsiveness, proactive risk management, and clean program delivery.
Reporting quality and timeliness, delivering monthly and program-to-date reports accurately and consistently.
The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations.
In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.
For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$99,200 - $165,400

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.

Own delivery of targeted education programs from pre-contracting feasibility analysis and scope alignment, customer kickoff through launch and ongoing maintenance, including timelines, risks, and dependencies.

Translate customer goals into clinically appropriate trigger strategies by partnering with external customers and internal analytics, operations, and clinical stakeholders to define feasible trigger criteria, validate clinical relevance, and ensure trigger details are clearly documented, routed, and aligned to provider workflow.

This listing is sourced directly from McKesson's careers page and normalized into a canonical job model.