FCT
Specialist, Vendor Performance - 12 Month Contract
CAN, Ontario, Oakville
Sponsorship not specified$64k-$79kDetected 30 days ago
AccessibilityCRMExcelValuationHRCommunicationTime ManagementMentoringMicrosoft Office
About the role
- We are continually searching for great talent
- individuals who possess a deep commitment to the customers and markets we serve.
- If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us!
Responsibilities
- You will be working in partnership with the Vendor Performance Lead and other team members to support and manage the performance of assigned network vendors, ensuring the delivery of results and value to our growing client base.
- Monitor and manage Law Firms, Collection Agencies, Skip Tracers and/or Process Servers in accordance with the client expectations and guidelines.
- Monitor and manage vendor performance by utilizing a breadth of KPI reporting to identify trending and areas of opportunities for coaching/feedback to vendors for improved performance.
- Manage network communications, including but not limited to, program updates and changes, file escalations.
- Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.
Compensation
- 64,300 - 78,800 Any pay range is in $CAD.
- The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)
Benefits
- Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
- Group retirement savings plan with company match
- Paid holidays and generous paid time off
- The opportunity to participate in our stock purchase plan
Company info
- We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve.
Visa & Work Authorization
- ill be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender id
This listing is sourced directly from FCT's careers page and normalized into a canonical job model.