Short Story

Short Story

Director of HR

San Francisco · Director

Sponsorship not specifiedDetected 47 days ago
LogisticsPerformance ManagementEmployee RelationsEmployment LawCadenceLeadershipCommunication

About the role

  • Startups win by having great people, clear standards, and repeatable infrastructure.

Responsibilities

  • Strategic Partnership: Be a thought partner to the CEO and leadership team on organizational design, workforce planning, and talent development.
  • Performance Systems: Build data-driven performance management, growth frameworks, and compensation benchmarking to retain top talent.
  • Oversee HR for the fulfillment team. Build and maintain strong HR practices for our hourly fulfillment workforce, from onboarding through day-to-day operations, using our existing HR and timekeeping systems.
  • Labor & Capacity Planning: Partner with the Warehouse Manager and People Operations Manager to forecast headcount, plan labor, and coordinate high-volume front-line recruitment.
  • Employee Relations: Lead clear and empathetic employee relations strategies, navigating difficult conversations with good judgment.
  • Scaling: Evolve HR systems and processes for our distributed stylist network so they can support changing volume, team growth, and operational complexity.
  • Retention and Engagement: Improve how we recruit, onboard, develop, communicate with, and retain stylists.
  • Build simple, repeatable tools and routines that help managers handle performance, attendance, employee relations, documentation, and communication with consistency across functions:
  • Be a thought partner to the CEO and leadership team on organizational design, workforce planning, and talent development.
  • Partner with the Warehouse Manager and People Operations Manager to forecast headcount, plan labor, and coordinate high-volume front-line recruitment.

Requirements

  • A track record heading up HR for an hourly, distributed, or multi-site workforce.
  • 8+ years of experience in HR.
  • You can prioritize well in a fast moving environment and make progress without waiting for perfect conditions.

Nice to have

  • Bilingual (English & Spanish) is a plus

Compensation

  • Performance Systems: Build data-driven performance management, growth frameworks, and compensation benchmarking to retain top talent.

Benefits

  • As a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products.
  • We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand.
  • We're a profitable, fast-growing company with strong traction and a passionate customer base.
  • Competitive salary, meaningful equity, and comprehensive benefits
  • You'll own the health, compliance, performance infrastructure, and cultural alignment of three distinct branches, each with its own cadence and composition.

Company info

  • ✨ Transform Lives. We're customer-first. Everything we create exists to give her confidence.
  • ⚡️ Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook.
  • 💪 Embrace Challenges. We see obstacles as opportunities to invent better solutions.
  • 💡 Think Differently. We get a thrill from finding better solutions others haven't seen.
  • Short Story is an award winning, technology powered retailer dedicated to petite women 5'4" and under.
  • We're building a company with intention and purpose.
  • Our culture thrives on data insights, exceptional commitment to fit, and the urgency to move quickly on what matters.

This listing is sourced directly from Short Story's careers page and normalized into a canonical job model.