Toast

Director, Enterprise Data Governance

Remote, United States · Director

Sponsorship not specified$230k-$368kDetected 16 hours ago

SnowflakedbtComplianceStakeholder ManagementCompensationCadenceLeadershipCommunicationCollaboration

About the role

As Director of Enterprise Data Governance, you will be the architect of how Toast thinks about, governs, and continuously improves its enterprise data capabilities.
Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs.
The base salary range for this role is listed below.

Help lead the development of Toast's multi-year enterprise data strategy, grounded in corporate priorities and aligned with engineering, analytics, AI, and business roadmaps.
Collaborate with EDS and domain teams to build and maintain organizational buy-in across business and technology leadership.
Design and implement Toast's enterprise data governance framework, including roles, responsibilities, processes, tools, and escalation paths.
Establish and operationalize the Data Governance Council: recruit domain executive sponsors and data stewards, define meeting cadence, and manage decision-making and escalation processes.
Define and maintain the Data Domain Model, assigning clear ownership across all business domains including Finance, GTM, Operations, Product, and People.
Build and launch Toast's Business Glossary, ensuring critical business terms are defined, agreed upon, and maintained by accountable domain owners.
Develop, codify, and enforce enterprise data policies covering data quality, access and classification, retention and lifecycle, metadata standards, and acceptable use.
Partner with Legal, Risk, and Compliance teams to ensure data policies align with regulatory obligations including GDPR, CCPA, SOC 2, and PCI-DSS.
Design and run periodic data governance assessments across business domains, identifying gaps and driving improvement plans.
Build enablement programs and training to elevate data literacy and governance awareness across the organization.

10+ years in data management, data governance, data strategy, or a closely related field
4+ years in a leadership role.
Experience conducting data maturity assessments and driving measurable improvement across business domains.
Experience
Proven experience building and operationalizing enterprise data governance frameworks, including governance councils, stewardship models, and data policies.
Track record developing enterprise data strategies that have been adopted and executed across large, complex organizations.

Certified Data Management Professional (CDMP) or equivalent certification.
Experience in the restaurant, hospitality, fintech, or B2B SaaS industry.
Familiarity with AI governance and responsible AI data practices.
What you'll need to thrive (Requirements)
You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you.
All hiring decisions are made by people.

Deep familiarity with data governance frameworks and standards including DAMA DMBOK, DCAM, or equivalent.
Understanding of modern data platforms and architectures including Snowflake, dbt, cloud data lakes, and streaming.
Hands-on experience with data catalog and metadata management tools such as Alation, Collibra, or Atlan.
Familiarity with data privacy and compliance regulations: GDPR, CCPA, SOC 2, and PCI-DSS.
Experience with data quality frameworks and observability tooling such as Monte Carlo.
Leadership & Communication
Exceptional stakeholder management and executive communication skills, able to influence at the VP and C-level.
Strong program management skills

As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process.

If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

This listing is sourced directly from Toast's careers page and normalized into a canonical job model.