Oxfam America

Oxfam America

Manager, Cybersecurity and Infrastructure

Boston, MA, United States · Contract

Sponsorship not specifiedDetected 27 days ago
AWSAzureCloud PlatformsCybersecuritySIEMSOC OperationsIncident ResponseComplianceJiraNegotiationProcurementCustomer SupportFirewallVPNResearchCollaborationCritical Thinking

About the role

  • In addition, the role supervises helpdesk operations and office infrastructure including procurement of AV/IT equipment.

Responsibilities

  • Oxfam International (OI) InfoSec Team, Affiliates Infrastructure Teams, Local and International Business Units and Staff, Business Applications Manage, Vendors and Consultants.
  • Lead incident response efforts to security in collaboration with Senior Director of TIM, Oxfam America's CISO as well as OI InfoSec Lead, ensuring proper investigation, documentation, analysis, and remediation.
  • Maintain and ensure adherence and compliance of security policies, standards, and practices, including data privacy and acceptable use guidelines.
  • Manage security infrastructure, such as firewalls and policies, and VPN access in line with global Oxfam security protocols and applicable regulatory requirements.
  • Perform vulnerability scans, pen tests, and appropriate remediations.
  • Manage and maintain backup and disaster recovery plans for in-office and cloud infrastructure.
  • Develop, maintain, and continuously improve IT infrastructure documentation, including network diagrams, system architecture, configuration standards, asset inventories, and operational procedures.
  • Supports equitable access to tools and information across the organization.

Requirements

  • 5+ years of experience in IT infrastructure and cybersecurity roles, including team or vendor management.
  • In-depth knowledge of networking principles, firewalls (e.g., Meraki), endpoint protection, cloud services (O365, Azure), and device management (e.g., Intune)
  • Hands-on experience with ticketing systems (e.g. Jira, Service-Now).
  • Working knowledge of AV systems for conference rooms
  • ability to communicate effectively, orally, in writing and presentation.
  • Ability to operate independently and apply strategic thinking with technical depth.
  • Experience in research, evaluation and technology strategy proposals.
  • Experience in creating, modifying, and producing Policy and Procedural documentation.
  • Proven experience with technology systems implementations and effectively liaise between IT and business partners.
  • Experience supporting non-profit, advocacy, or international development organizations.

Skills

  • Stays current with evolving enterprise technologies, system integration practices, and digital tools.
  • Collaborate

Benefits

  • Integrate a working knowledge of gender justice, racial equity, and inclusive practices in all aspects of project coordination and in system design.

Company info

  • We offer lifesaving support in times of crisis and advocate for economic justice, gender equality, and climate action.

This listing is sourced directly from Oxfam America's careers page and normalized into a canonical job model.