Gainsight

Senior Sales Operations Manager

USA - FL - Remote · Senior · Full-time

Sponsorship not specified$110k-$120kDetected 12 days ago

Agentic AISalesforceSalesForecastingPerformance ManagementCustomer SuccessCadenceLeadershipCommunicationCollaborationMentoring

About the role

We're looking for a full-time Senior Sales Operations Manager to join our Sales team reporting to the SVP, Revenue Operations.
This role is a remote role based in the USA.
This is a great opportunity for someone who thrives in a fast-paced, high-growth SaaS environment and enjoys working cross-functionally with teams like Finance, Demand Gen, and Customer Success.

Work with the Revenue Operations tech team to flag data quality issues and support improvements to our core sales tools (Salesforce, Gainsight, Gong.io).
Identify, evaluate, and implement new AI technologies that improve seller productivity and pipeline visibility (Notion, Claude, Gong.io http://gong.io, Gainsight).
Build working relationships with teams like Demand Gen, Customer Success, and Product by sharing pipeline updates and helping coordinate on shared go-to-market initiatives.
Identify process gaps that slow down sellers or create unnecessary friction, and raise them with the right teams.

4+ years of relevant experience and MBA or equivalent combination of education and experience), required.
Synthesize complex information into clear, concise narratives for senior audiences.
Comfortable with a fast-paced, high-growth SaaS environment where priorities shift
High executive presence and comfort operating in ambiguity with autonomy.

Run ad hoc analyses to support annual planning inputs such as territory design and quota distribution.
Assist with annual planning activities such as pulling territory data, organizing quota inputs, and maintaining headcount tracking lists.
The starting base salary range for this role is $110,000 - $120,000 annually.

In addition to base pay, this role is eligible for an annual bonus and participation in Gainsight's equity program.
Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe.
Impact positively the NA GTM execution, Pipeline growth and health, deal review, forecasting accuracy, performance management, and GRR.
Use dashboards and reports (Salesforce, Sigma, Gainsight) to pull together a regular view of pipeline health, rep performance, and forecast accuracy for the NA Sales leader.

We are guided by our values and our mission to be living proof you can win in business while being Human-First.
Learn more here https://www.gainsight.com/company/.
At Gainsight, we believe great work happens when teammates feel fully supported.
Our Core Values: We are guided by our values and our mission to be living proof you can win in business while being Human-First.
We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options.

We're committed to creating an inclusive, fair, and transparent hiring process.
As an equal opportunity employer, we celebrate diversity and are committed to creating a welcoming experience for all candidates.
If you require accommodations or have questions about how your personal data will be used during the hiring process, please contact recruiting@gainsight.com.
If you are based in San Francisco, we will consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance.

This listing is sourced directly from Gainsight's careers page and normalized into a canonical job model.