Trane Technologies plc

Customer Service Rep

Pompano Beach, Florida

Sponsorship not specified$41k-$56kDetected 5 days ago

Customer SupportCommunicationCollaborationProblem Solving

About the role

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first.
For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business.
Do you dare to look at the world's challenges and see impactful possibilities?

Provide customer support for order activities-model identification, pricing, availability, system match-ups, promotions, system solutions
Manage customer orders from placement to invoicing through multiple channels, including phone, E-Mail, text, or chat to ensure 100% customer satisfaction.
Refer to and create new standard work to maximize efficiency

2-3 years of experience in a customer service, inside and/or outside sales preferably in an industrial environment.

Associate's Degree, Bachelor's Degree preferred.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.

$40,501.66 - $56,349.99 Compensation Type:
Exception Hourly Incentive Eligible:
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors.
The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation.
Our compensation range is generally based on the national average for the country.
We offer competitive compensation and comprehensive benefits and programs.

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.
Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

No The company designates certain roles as Safety Sensitive.
Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Respond to and resolve order management inquiries from customers and internal partners
Approximately 80% of time directly supporting customers or following-up on customer resolution and 20% of time performing scheduled tasks (team meetings, meetings with manager, trainings, etc)

This listing is sourced directly from Trane Technologies plc's careers page and normalized into a canonical job model.