Insomnia Cookies

Assistant Store Manager

Baltimore MD (Federal Hill)

Sponsorship not specifiedDetected 5 days ago

LeadershipMentoringFood Safety

About the role

This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership.
Our Bala Cynwyd store is located at 199 W.
Insomnia Cookies is revolutionizing the cookie game by truly " Imagining What's Possible "!

Operational Execution •Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists •Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards •Support ordering, inventory accuracy, and shrink control •Assist in schedule creation and labor execution to meet operational targets Talent & Team Development •Support recruiting, interviewing, onboarding, and training of new staff •Deliver consistent coaching and real-time performance feedback •Hold team members accountable to standards while reinforcing a growth mindset culture •Ensure onboarding and training programs are executed to company standards Leadership & Ownership •Manage bakery operations independently in the absence of the BOM •Model urgency, accountability, and operational discipline •Partner with BOM and Area leadership to identify operational gaps and implement solutions •Maintain continuity of operations during leadership transitions or staffing shortages •Other duties as assigned

ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed.

Competitive pay + bonus eligibility •Medical, dental, vision & pet insurance •Paid vacation + wellness days •Career development pipeline into BOM leadership •Free cookies every

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz.
Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.
With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio...

This listing is sourced directly from Insomnia Cookies's careers page and normalized into a canonical job model.