Collectors

Collectors

Customer Experience Coordinator, Beckett

Plano, TX · Full-time

No sponsorshipDetected 8 days ago
SalesCustomer SupportMicrosoft Office

About the role

  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide.
  • We're always on the lookout for talented people to join our growing team.
  • Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.

Responsibilities

  • Coordinate and manage in-house appointments for order pickups and drop- offs using appointment management software.
  • Support administrative tasks such as organizing and packaging orders for upcoming appointments, restocking supplies, and completing general office duties as assigned.
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Requirements

  • Proficiency in Microsoft Office Suite and ability to quickly learn new systems and tools.
  • High school diploma or equivalent required.
  • Ability to hear alarms, signals, and verbal instructions
  • Candidates must be authorized to work in the United States.

Nice to have

  • Knowledge of trading cards or comics is a plus, but not required.
  • Sales experience is a plus, but not required.

Skills

  • The hourly range for this position is $21.50​.

Compensation

  • Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.

Benefits

  • Full-time employees are eligible for fertility, commuter, and educational assistance benefits
  • {Non-Exempt} Vacation: All full-time employees are eligible for paid vacation
  • {Salaried} Vacation: All salaried employees are eligible for flexible time-off
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Company info

  • All regular, full-time employees are eligible for ten company paid holidays
  • Assist customers by explaining Beckett's order processes and procedures when needed.
  • We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units.

Visa & Work Authorization

  • Candidates must be authorized to work in the United States.

This listing is sourced directly from Collectors's careers page and normalized into a canonical job model.